Maintenance for the week of December 1:
• PC/Mac: No maintenance – December 1
• NA megaservers for patch maintenance – December 3, 3:00AM EST (8:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 3, 8:00 UTC (3:00AM EST) - 17:00 UTC (12:00PM EST)
Ticket goes unanswered for more than 96 hours
What to do when ticket goes unanswered for more than 96 hours?
EDIT: It's been 388 hours.
Edited by ZOS_Icy on 22 November 2025 18:47