Maintenance for the week of October 13:
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
Install Failed - "Unable to Load Skin"
HamarSkald
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I am having a problem with installing ESO. It stars the install, I believe it installs VC++ redistributable, and then it fails with a pop up that says "Unable to Load Skin". I looked around on line but the solutions I saw to this were for people who already have ESO installed. I've tried doing the install with and without the VC++ installation and it doesn't make a difference. ESO has never been installed on this computer before.
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ZOS_KrakenadminHello @bolie4 We do have some troubleshooting steps you can try for this issue:
WHAT DO I DO IF I HAVE AN ISSUE DOWNLOADING AND INSTALLING THE ELDER SCROLLS ONLINE ON PC
If this does not help you resolve the issue, please contact Support for assistance.0