Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Install Failed - "Unable to Load Skin"
HamarSkald
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I am having a problem with installing ESO. It stars the install, I believe it installs VC++ redistributable, and then it fails with a pop up that says "Unable to Load Skin". I looked around on line but the solutions I saw to this were for people who already have ESO installed. I've tried doing the install with and without the VC++ installation and it doesn't make a difference. ESO has never been installed on this computer before.
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ZOS_KrakenadminHello @bolie4 We do have some troubleshooting steps you can try for this issue:
WHAT DO I DO IF I HAVE AN ISSUE DOWNLOADING AND INSTALLING THE ELDER SCROLLS ONLINE ON PC
If this does not help you resolve the issue, please contact Support for assistance.0