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Access Code, can't log in

miloflipper
miloflipper
✭✭✭
It's asking for an access code again after I put in my password and try to log in. Can someone take a look?
Edited by ZOS_Icy on 5 January 2024 17:53
All rights reserved.
  • Treeshka
    Treeshka
    ✭✭✭✭✭
    You are probably typing your password wrong.
  • miloflipper
    miloflipper
    ✭✭✭
    Nope, tried several times. We've had this before with the log in server not allowing people in for some reason.
    All rights reserved.
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    @miloflipper Are you able to place a ticket on the website? If so, we can get that over to customer service to address.

    Link to submit tickets: https://help.elderscrollsonline.com/#en/answer/38955
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • miloflipper
    miloflipper
    ✭✭✭
    All OK now, it seems that my internet provider decided to change my IP address so ESO sent me a new code to verify it is me! Sorry for the false flag!
    All rights reserved.
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Cool, glad you're in!
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    After further review we have decided to move this thread to a category we think is more appropriate for this topic.

    Thank you for your understanding.
    Staff Post
  • Balgrim
    Balgrim
    II've opened 2 tickets for this problem, which has been intermittent since the last maintenance, and I have no login problems with my account on the official website.
    Following the first ticket, the next day it worked again, without knowing why, then it became a problem again yesterday !
    New ticket...
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @Balgrim

    Do you have the ticket number for the latest ticket so I can see what the current status is?
    Staff Post
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