Maintenance for the week of October 13:
• PC/Mac: No maintenance – October 13
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• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
Neverending Black Screen After Hitting Play
redspecter23
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I'm having an issue getting ESO to launch on a new PC. It almost feels like it's not recognizing my graphics card as the launcher will open, but after hitting play, it either stalls right there or will go to a black screen then stall.
Has anyone encountered this issue or have a solution? I tried the steps in the knowledge base describing exactly this issue but no luck yet.
Has anyone encountered this issue or have a solution? I tried the steps in the knowledge base describing exactly this issue but no luck yet.
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ZOS_SuserialadminHi, please review this help article: https://help.elderscrollsonline.com/#en/answer/32493 The listed steps may resolve your issue.
If you would like to request additional assistance, please submit a tech-support ticket here: https://help.elderscrollsonline.com/#en/home/category/8#home-web-assistThe Elder Scrolls Online - ZeniMax Online Studios
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