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• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/685477
Neverending Black Screen After Hitting Play
redspecter23
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I'm having an issue getting ESO to launch on a new PC. It almost feels like it's not recognizing my graphics card as the launcher will open, but after hitting play, it either stalls right there or will go to a black screen then stall.
Has anyone encountered this issue or have a solution? I tried the steps in the knowledge base describing exactly this issue but no luck yet.
Has anyone encountered this issue or have a solution? I tried the steps in the knowledge base describing exactly this issue but no luck yet.
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ZOS_SuserialadminHi, please review this help article: https://help.elderscrollsonline.com/#en/answer/32493 The listed steps may resolve your issue.
If you would like to request additional assistance, please submit a tech-support ticket here: https://help.elderscrollsonline.com/#en/home/category/8#home-web-assistThe Elder Scrolls Online - ZeniMax Online Studios
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