Trying to buy Necrom isn't going well

FrancisCrawford · September 2023

There's a Necrom sale today. I'm trying to buy it. The transaction isn't going through. Error messages suggest the account system is overloaded or otherwise down.

I'm on PC/NA.

ZOS_Hadeostry · September 2023

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's about payment troubleshooting.

Thank you for your understanding

ZOS_Bill · September 2023

@FrancisCrawford

What is the exact error message coming up when trying to make the transaction?

FrancisCrawford · September 2023

ZOS_Hadeostry wrote: »

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's about payment troubleshooting.

Thank you for your understanding

Well, the good news is that ZoS accepted my money for Necrom. The bad news is that my characters still can't go to the Telvanni Peninsula because I supposedly lack Necrom,

Edit: The latter part stopped being true after I closed and reopened the game.

ZOS_Bill wrote: »

@FrancisCrawford

What is the exact error message coming up when trying to make the transaction?

It just hung for a long time, and eventually gave a message of the whole account system being unavailable. This happened multiple times in various similar forms.

Half an hour or so later, however, I tried again, and that time it worked.

So yes -- it's resolved for me now. But I think your store was overstressed or something for a while there.

ZOS_Bill · October 2023

Thank you for the update and letting us know this hs resolved itself. As this is now resolved, we are going to close this discussion.