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Account banned

sphinx57890preeb18_ESO
I couldn t connect in game today and it appears I m banned and I haven't receive an e-mail to inform me , I would understand a bit this decision if you could give me a reason. I m v12, I used daily in cyrodiil and did 1 dungeon to level up v11 and then I went to a dungeon in craglorn which hasn t been xp nerfed in the last patch so I just can't understand.
I contacted the support about it but they couldn t tell me the reason why I got a ban and if its permanent or not.

Is this a way to kick me out of this game ? I don't think I have done anything that would have justify a ban on my account.
I hope I will have a respond soon enough.
  • Veruka
    Veruka
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    If you haven't received an e-mail, how do you know you are banned? Is there any information on your account page? If not, try calling support.
  • sphinx57890preeb18_ESO
    No mail received and I can t connect to my account page because I m banned . I did call the support and they told me to wait 24 to 48 hours and then recall em if they didn t call me before
  • Fuzzylumpkins
    Fuzzylumpkins
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    Is it banned or the same *** I am dealing with? Where I cant login now for 7 hours.
  • Fuzzylumpkins
    Fuzzylumpkins
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    LOL thought just occurred to me, maybe their devs just flipped a switch to mass ban all live players and left the bots regen spamming heals at anomalies.
  • Apom
    Apom
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    People who get caught exploiting never admit to it. Apparently they are to smart for that. Sucks about your ban. But...you reap what you sow.
  • Armianlee
    Armianlee
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    Not saying the OP has done this and they may very well be the victim of being caught up in a false ban, but I feel that quite a few of the people that are claiming to be banned even though they haven't botted are missing the exploitation side of things.

    IE: In the VR4 quest "Thwarting the Altmari" (I think was the name) after the Craglorn patch, the final area was bugged so that endless mobs of 2 or 3 kept coming through the portal. As soon as I realised it was bugged I submitted a report and moved on. Talking with some of the other players in the area they told me they had been trying to get people to come out to see if the room would reset and try again. A bunch of players were sitting there destroying the mobs and saying they weren't leaving, they were getting a lot of VXP and had collected a fair amount of loot including purples. Now, they weren't botting... but they were still exploiting a bug and KNEW it was a bug. That alone is grounds for a ban. I came back and checked half an hour later and the majority were still there conversing back and forth while exploiting, one guy said "Well, they won't be banning for something like this, they need the subs". Now, I would be willing to bet that all of them (if they get a ban for it) will be coming here and crying that they were unjustly banned.

    If something is broke, report it and move on. If it is going to give you lots of XP and loot because of the bug, report it and move on. Don't get sucked into exploiting as it could lead to a ban.

    Again, not levelling this at the OP, just an observation.
    Basic circle of complaints on ESO Forums:
    1) Users: Fix game/class/bug
    2) Zenimax Online: Brings servers down and fixes issues and deploys patches.
    3) Users: OMG SERVERS ARE DOWN!!!!!
    4) Zenimax Online: Brings servers back up!
    5) See 1)

    VR10 Sword and Board Templar (Heavy Armour), Ebonheart Pact
    LVL 25 Sorcerer, Daggerfall Covenant
    LVL 28 DK, Ebonheart Pact
    LVL 15 Nightblade, Altmari Dominion
  • Synfaer
    Synfaer
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    2014.05.28 - 15:00 BST (10:00 EDT)

    The ESO store and account system are currently unavailable while we perform maintenance.

    Could this be the issue?
  • ebunts14_ESO
    ebunts14_ESO
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    I couldn t connect in game today and it appears I m banned and I haven't receive an e-mail to inform me , I would understand a bit this decision if you could give me a reason. I m v12, I used daily in cyrodiil and did 1 dungeon to level up v11 and then I went to a dungeon in craglorn which hasn t been xp nerfed in the last patch so I just can't understand.
    I contacted the support about it but they couldn t tell me the reason why I got a ban and if its permanent or not.

    Is this a way to kick me out of this game ? I don't think I have done anything that would have justify a ban on my account.
    I hope I will have a respond soon enough.

    Of course Craglorn hasn't been nerfed in last patch. It was just added in last patch. Exploiting a system bug is bannable as well as botting. Don't the guilty always say they did nothing wrong.

  • GrimCyclone
    GrimCyclone
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    inb4 some ZoS admin is like "sorry we don't allow disciplinary posts"
  • FENGRUSH
    FENGRUSH
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    Apom wrote: »
    People who get caught exploiting never admit to it. Apparently they are to smart for that. Sucks about your ban. But...you reap what you sow.

    Talking out of ass. Well played.
  • sphinx57890preeb18_ESO
    you guys judge me because I say I have done nothing, so everyone is a bug exploiter according to you. Btw I m not sure if my ban is permanent or not.
    Maybe you haven t consider that zenimax ban easily, now just tell me do I have to think if I should get banned or not when I find something easy to farm to get some quick levels? seriously do you really think that I know I exploited a bug or just cheated and then came here to complain when they have logs ? what kind of idiot does that ?
    Besides the dungeon I ve been farming hasn t been xp nerfed, so it can't be considered as an exploit. No problem I think WS has a better endgame content and will be happy to see some new players. Do you really think I m gonna get another account and spend a month to reach v10 to farm such poor content, I ve been waiting it for almost 2 months and I think this gives me a reason to move on.
    Edited by sphinx57890preeb18_ESO on 29 May 2014 00:02
  • Bryong9ub17_ESO
    Bryong9ub17_ESO
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    Apom wrote: »
    People who get caught exploiting never admit to it. Apparently they are to smart for that. Sucks about your ban. But...you reap what you sow.

    Because they never banned innocent players before and openly admitted to and apologized for it...oh wait...
  • cabbageub17_ESO
    cabbageub17_ESO
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    How do you THINK you didn't do anything banable? Isn't that something you should KNOW ?
  • Veruka
    Veruka
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    Besides the dungeon I ve been farming hasn t been xp nerfed, so it can't be considered as an exploit.

    Well that would depend...the dungeon you've been farming isn't Spindleclutch is it?
  • Apom
    Apom
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    Apom wrote: »
    People who get caught exploiting never admit to it. Apparently they are to smart for that. Sucks about your ban. But...you reap what you sow.

    Because they never banned innocent players before and openly admitted to and apologized for it...oh wait...

    I look at the glass as half empty. I understand you are still looking at the glass.

  • sphinx57890preeb18_ESO
    well 2 of my guildmates are banned too but all we did together is farm that dungeon in craglorn I ve been talking about and do the archive trials without any gamebreacking mechanics. I know what kind of stuff are bannable like exploits, but when you think about it most of people that used exploit weren t banned like vampire etc etc.
    To answer you question you have to report bugs and avoid em but I still don t know why I m banned. I ll give the reason as soon as I get it but does anybody is in the same situation as we are ?
  • Veruka
    Veruka
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    Armianlee wrote: »
    A bunch of players were sitting there destroying the mobs and saying they weren't leaving, they were getting a lot of VXP and had collected a fair amount of loot including purples. Now, they weren't botting... but they were still exploiting a bug and KNEW it was a bug. That alone is grounds for a ban. I came back and checked half an hour later and the majority were still there conversing back and forth while exploiting, one guy said "Well, they won't be banning for something like this, they need the subs".

    I've seen similar, players exploiting an obvious bug and they say that there's no way they can get banned because "so many people are doing it" and even a few have said "not aware this is an exploit". I started a thread on an exploit not too long ago. Some replies say the same. "They'll never ban because they need our money." Hubris.
  • sphinx57890preeb18_ESO
    Veruka wrote: »
    Besides the dungeon I ve been farming hasn t been xp nerfed, so it can't be considered as an exploit.

    Well that would depend...the dungeon you've been farming isn't Spindleclutch is it?

    No its in craglorn , it is a dungeon but I can't remember the name of it , there is basicaly a path and at the end of it there is a boss (3 snakish npc) with adds.
  • Bryong9ub17_ESO
    Bryong9ub17_ESO
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    Apom wrote: »
    Apom wrote: »
    People who get caught exploiting never admit to it. Apparently they are to smart for that. Sucks about your ban. But...you reap what you sow.

    Because they never banned innocent players before and openly admitted to and apologized for it...oh wait...

    I look at the glass as half empty. I understand you are still looking at the glass.

    ..I'm looking at the glass because I drank what was left in it. And it tastes like crap.
  • METALPUNKS
    METALPUNKS
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    If you look through all that legal crap you agreed to when you made your account you'll see in there that zenimax does not need to give you a reason or contact you when being banned, not saying they don't do that but they do not need to.
  • Tintinabula
    Tintinabula
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    Do you work for goldah.com?...do you use your account to send out emails?..If so..you may have been banned.
  • Matthew.gdb14_ESO
    Judging by his English perhaps he was selling gold. oh... snap.. gunna get yelled at.
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