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Audio lag, more load screens

wowzerss
wowzerss
✭✭
Anyone else experiencing constant audio lag and more load screens than usual, even when not in a populated area? For the last couple weeks. I'm on PS5.
Edited by ZOS_Bill on 10 July 2024 17:14
  • Bammlschwamml
    Bammlschwamml
    ✭✭✭
    Yes audio is not working right. It's distracting and annoying. Not sure about the load screens.
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @wowzerss
    @Bammlschwamml

    If you have not already, please try the steps here to see if they help with this issue.
    Staff Post
  • Kainarel
    Kainarel
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    It's happening on PC as well with audio. Delays or not playing sound at all sometimes - whether battle effects or when firing powers.
  • Pelanora
    Pelanora
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    Yea definitely happened on PC too. A few times in the last couple of weeks, but I'd never noticed it before. Includes delay on sounds of npc and companions speaking when first loading in.
    Edited by Pelanora on 5 July 2024 02:30
  • N00BxV1
    N00BxV1
    ✭✭✭✭✭
    Yep I've also been experiencing audio lag for months now. I'm not sure when exactly it first started happening, but I reported it in May '24: https://forums.elderscrollsonline.com/en/discussion/comment/8118370/#Comment_8118370

    I'm on PC using the official launcher, so afaik there isn't a cache or anything to "clear" like there is on Steam and consoles. I have ran the launcher's repair several times but that has not fixed the audio delay.
  • Sidewaves89
    Sidewaves89
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    Have same audio lag issues on PC Steam version
  • Mooncake
    Mooncake
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    Have same audio lag issues on PC Steam version

    Same issue here, PC NA, last couple of weeks. Lag between event and sound effect can be several seconds Very annoying.

    I've also had serious lag issues and rubberbanding. No, it is not my internet connection. All other games work fine.
    --
    Lyris Titanborn says: Sai! Your sword! It's working!
    Lyris Titanborn says: Sai! That's amazing!
  • ZOS_Bill
    ZOS_Bill
    admin
    Our audio troubleshooting FAQ linked below has some steps you can take that can help with sound issues in ESO.

    How do I fix sound issues on PC?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • czkevin36
    czkevin36
    ✭✭
    Has anyone on PC been able to fix this problem?
  • ZOS_Bill
    ZOS_Bill
    admin
    @czkevin36

    Have you tried going through the troubleshooting linked above?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • czkevin36
    czkevin36
    ✭✭
    Yes, I went through all of them. I also opened a ticket with support but it doesn't lead to anything. The problems have been since the last update.
  • ZOS_Bill
    ZOS_Bill
    admin
    @czkevin36

    You can provide your ticket number here so we can check on the status and provide an update.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • czkevin36
    czkevin36
    ✭✭
    All right. They just wrote today. But I don't know if it will help. I think the fault will not be on my side.
  • ZOS_Bill
    ZOS_Bill
    admin
    @czkevin36

    Glad to hear that support has gotten back with you. If any further updates are needed please let us know.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Hatehouse
    Hatehouse
    N00BxV1 wrote: »
    Yep I've also been experiencing audio lag for months now. I'm not sure when exactly it first started happening, but I reported it in May '24: https://forums.elderscrollsonline.com/en/discussion/comment/8118370/#Comment_8118370

    I'm on PC using the official launcher, so afaik there isn't a cache or anything to "clear" like there is on Steam and consoles. I have ran the launcher's repair several times but that has not fixed the audio delay.

    Hello. Were you able to solve this sound problem?
  • czkevin36
    czkevin36
    ✭✭
    Hatehouse wrote: »
    N00BxV1 wrote: »
    Yep I've also been experiencing audio lag for months now. I'm not sure when exactly it first started happening, but I reported it in May '24: https://forums.elderscrollsonline.com/en/discussion/comment/8118370/#Comment_8118370

    I'm on PC using the official launcher, so afaik there isn't a cache or anything to "clear" like there is on Steam and consoles. I have ran the launcher's repair several times but that has not fixed the audio delay.

    Hello. Were you able to solve this sound problem?

    No, I couldn't fix it even with the help of support.
  • Twohothardware
    Twohothardware
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    ✭✭
    I’ve been experiencing the same issue with audio lagging and cutting out at times. It’s most often with the sound effects from skills when in combat. Opened a couple of tickets but troubleshooting was no help.

    I’m on PS5 and it started around June last year with Gold Road. Never had the problem in the years prior on ESO.
  • sjansenb16_ESO
    sjansenb16_ESO
    ✭✭✭
    I have this lagged sound issue on two PCs starting with GU50, Audio lags behind, sometimes its almost totaly quiet for 2 secs. and then all the effects rush in at once (quiete loud). It is not always like this, the more audio effects are active at the same time, the worst the audio lag is.
  • Semajaddot33
    Semajaddot33
    Soul Shriven
    I've also experienced an "audio lag" since the last update, that sounds exactly what you've described. It happens mostly when I've changed zones, when the sound seems to catch up after 3-5 seconds. It also happens during combat heavy instances (raids or dungeons) when the sound from my skill cast completely disappear for 3-5 seconds, and then suddenly catches up afterward. It also seems to happen, occasionally, when I'm deconstructing things or putting items in my bank from my inventory bag. Just like the other examples, the sound disappears, then catches up afterward.

    However, I also noticed, although I'm not sure if it's related to the aforementioned audio issue, of my toon being randomly invisible for a second or two when I've changed zones, which occurs mostly, when I "PTE" from a raid wipe. However, it has also happened when I've used a wayshrine from one zone to another.

    I play both on the NA and EU servers and experience this issue on both formats. FWIW, I have a NVDIA 4090 GPU laptop and a Windows 11 OS. All my software, drivers, and peripherals are updated. Several group members that I raid with have also stated they are experiencing this issue.

    To be honest, I'm not sure if it's a game issue all by itself, or if it's an issue with an update (audio, gpu, cpu, or otherwise), but I will follow this thread and hope someone that is smarter than me figures this out, because it's extremely annoying haha.
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