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Cyrodiil End of Campaign reward tiers have been reset.

angelofpayn
angelofpayn
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As the title states, since the update this morning (u49) all of the reward tiers have been reset to zero. I had 11 characters at reward tier 3 before the update. Also, there is no progress registered toward the tier progress at all now either.
  • Faltasë
    Faltasë
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    Same for me! Sorry mods that I made a post exactly like this, I did not see this one. But yes, same here!

    XBOX 2015-2019
    PC-NA 2019-2022, 2025-present

    Please keep fixing the combat. It's good to fix the combat.

    Auri-El is the one true God.
  • Feyziness
    Feyziness
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    Same here!
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Could you all confirm platform and server, please? Thank you!
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • angelofpayn
    angelofpayn
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    Sorry! Xbox NA
  • Taggund
    Taggund
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    PC/NA for me. On my main that was tier 3 and now showing 0.
  • TheGreatFloki
    Yeah, tier is 0 and not progressing after playing for 3 hours.
  • LonePirate
    LonePirate
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    My characters on both PC NA and PC EU have had their reward levels reset to 0, at least on the UI.
  • Reverb
    Reverb
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    PC NA Greyhost, progress reset to 0 for all 3 toons previously at tier 3
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • Faltasë
    Faltasë
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    Could you all confirm platform and server, please? Thank you!

    PC NA for me.

    XBOX 2015-2019
    PC-NA 2019-2022, 2025-present

    Please keep fixing the combat. It's good to fix the combat.

    Auri-El is the one true God.
  • Lucasl402
    Lucasl402
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    Could you all confirm platform and server, please? Thank you!

    I reset my campaign to "re-home" the camp, and my progression is stuck at 0. My progress won't progress for campaign reward tiers now. So not only was my progress reset to 0, no amount of AP earned will get me above 0 progress for reward tiers for the campaign.

    PC NA

    @ZOS_GinaBruno
    @ZOS_Kevin
  • k5k
    k5k
    PC Eu, GH. Pretty sure I was lvl 2 on my main and almost 1 on 2 alts..
  • xencthlu
    xencthlu
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    Did this hit the leaderboards, too? We ranked on vet DSA yesterday, but now the leaderboards are empty and we didn't get any rewards. Edit: PCNA
    Edited by xencthlu on 10 March 2026 14:18
    I care what you think.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks for the information, everyone! We were able to identify what's going on here. The leaderboard data and ranks you are seeing are obviously incorrect, but we found the underlying data on our end is correct. This is good because all your AP gains are being recorded appropriately and correctly. We're working on getting this fixed for the first incremental patch, and once that rolls out, leaderboards will automatically update and include any AP/ranks gained during that time.
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • xencthlu
    xencthlu
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    Thanks for the information, everyone! We were able to identify what's going on here. The leaderboard data and ranks you are seeing are obviously incorrect, but we found the underlying data on our end is correct. This is good because all your AP gains are being recorded appropriately and correctly. We're working on getting this fixed for the first incremental patch, and once that rolls out, leaderboards will automatically update and include any AP/ranks gained during that time.

    What about veteran PVE leaderboards?
    I care what you think.
  • LPapirius
    LPapirius
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    Thanks for the information, everyone! We were able to identify what's going on here. The leaderboard data and ranks you are seeing are obviously incorrect, but we found the underlying data on our end is correct. This is good because all your AP gains are being recorded appropriately and correctly. We're working on getting this fixed for the first incremental patch, and once that rolls out, leaderboards will automatically update and include any AP/ranks gained during that time.

    nvm.....my AP is being recorded correctly after all, just much delayed. My campaign rewards tier is still reset to 0 though, and appears to not be progressing even though my total AP earned in the camp is being recorded.




    Edited by LPapirius on 10 March 2026 15:24
  • angelofpayn
    angelofpayn
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    Thanks for the information, everyone! We were able to identify what's going on here. The leaderboard data and ranks you are seeing are obviously incorrect, but we found the underlying data on our end is correct. This is good because all your AP gains are being recorded appropriately and correctly. We're working on getting this fixed for the first incremental patch, and once that rolls out, leaderboards will automatically update and include any AP/ranks gained during that time.

    Thank you!!
  • katanagirl1
    katanagirl1
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    I am confirm this on PS NA, I was tier 3 and it is now zeroed out.
    Khajiit Stamblade main
    Dark Elf Magsorc
    Redguard Stamina Dragonknight
    Orc Stamplar PVP
    Breton Magsorc PVP
    Dark Elf Necromancer
    Dark Elf Magden
    Khajiit Stamblade
    Khajiit Stamina Arcanist

    PS5 NA
  • Theignson
    Theignson
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    I thought this was fixed, because today when I logged into my sorcerer, it showed the campaign points. However, when I logged back into my Necro, it again showed 0 points for this campaign. And on the leaderboards it transferred all the points to my Sorcerer and removed my Necro.
    Also I played my DK all evening and accrued no credit for the campaign.
    So this strange bug is not fixed yet.
    Is it the case that in the new system you can only have one character on the pvp leaderboard? That would at least explain some of this
    Edited by Theignson on 13 March 2026 05:42
    4 GOs, and General, and bunches of prefects etc-- all classes...I've wasted a lot of time in PVP over the last 8 years
  • Armigite
    Armigite
    Soul Shriven
    I have the same problem. PC/NA.
  • blktauna
    blktauna
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    I thought I was nuts but I am levelling a new toon, spent a load of time in cyrodil last night and it still reads 0 PCNA. I'm glad you guys know what happening. Sort of the same on EU. A couple of them have the 3 but the bar isn't fillef in.
    PCNA
    PCEU
  • SeaGtGruff
    SeaGtGruff
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    My end-of-campaign rewards tiers were showing correctly on both PCEU (2) and PCNA (3) when I checked yesterday evening (PCEU) and last night (PCNA). I didn't check the leaderboard, though, because I'm never even in the top 100 on that! :)
    Theignson wrote: »
    I thought this was fixed, because today when I logged into my sorcerer, it showed the campaign points. However, when I logged back into my Necro, it again showed 0 points for this campaign. And on the leaderboards it transferred all the points to my Sorcerer and removed my Necro.
    Also I played my DK all evening and accrued no credit for the campaign.
    So this strange bug is not fixed yet.
    Is it the case that in the new system you can only have one character on the pvp leaderboard? That would at least explain some of this

    I haven't noticed this "bug" on either PCNA or PCEU-- both of my mains have shown their correct end-of-campaign rewards tiers since installing U49-- but then I PvP on only one character per server. I wonder if the players who've been having trouble with this "bug" could clarify how many characters they PvP on, and whether the "bug" occurs on all characters or on all but one character, because that might help the devs narrow down what's going on.
    I've fought mudcrabs more fearsome than me!
  • katanagirl1
    katanagirl1
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    SeaGtGruff wrote: »
    My end-of-campaign rewards tiers were showing correctly on both PCEU (2) and PCNA (3) when I checked yesterday evening (PCEU) and last night (PCNA). I didn't check the leaderboard, though, because I'm never even in the top 100 on that! :)
    Theignson wrote: »
    I thought this was fixed, because today when I logged into my sorcerer, it showed the campaign points. However, when I logged back into my Necro, it again showed 0 points for this campaign. And on the leaderboards it transferred all the points to my Sorcerer and removed my Necro.
    Also I played my DK all evening and accrued no credit for the campaign.
    So this strange bug is not fixed yet.
    Is it the case that in the new system you can only have one character on the pvp leaderboard? That would at least explain some of this

    I haven't noticed this "bug" on either PCNA or PCEU-- both of my mains have shown their correct end-of-campaign rewards tiers since installing U49-- but then I PvP on only one character per server. I wonder if the players who've been having trouble with this "bug" could clarify how many characters they PvP on, and whether the "bug" occurs on all characters or on all but one character, because that might help the devs narrow down what's going on.

    I only have one PvP toon in GH.

    Maybe the problem is limited to that campaign. It is the only populated one on my server.
    Khajiit Stamblade main
    Dark Elf Magsorc
    Redguard Stamina Dragonknight
    Orc Stamplar PVP
    Breton Magsorc PVP
    Dark Elf Necromancer
    Dark Elf Magden
    Khajiit Stamblade
    Khajiit Stamina Arcanist

    PS5 NA
  • aquageekb14_ESO
    I am concerned about this too. I keep waiting for an update to fix it since it IS a known issue. I have 9 characters I pvp with, and at this point I have lost track of who all is tiered how far. I'm afraid that this issue will not be fixed soon enough for me to finished tiering them all to 3 before the end of the campaign. If I knew who was where I could focus my efforts where needed instead of stabbing in the dark. =(

    I'm on PC NA and all my characters are homed in GreyHost.
  • Al_Rockbell
    I wanted to write a separate topic, but I saw yours, so I’ll write here. Here I will talk about characters and accounts on PC-NA

    Hi everyone! I already contacted technical support about this in the UI bugs section, but they responded that they had taken note of this information and recommended me post about the issue I had reported to them on the forum. They also added that they would no longer respond to this information.

    Below, I'll describe the problem and attach a few screenshots. My wife and I are farming AP in Cyrodiil on different characters on our accounts to reach Level 1 Tier and receive 50 Transmutation Geodes on each character as a reward at the end of the campaign. This year, bugs started popping up where we weren't receiving our rewards, even after meeting the Tier 1 requirements (25k+ AP on each character and the home campaign installed). At the beginning of the year, technical support partially restored the Transmutation Geodes, but the issue remains unresolved. So, this month, we noticed that even after meeting the reward requirements, we were seeing some strange errors in the interface.

    Firstly, some characters in the Cyrodiil campaign interface show that they've reached the required AP (this is visible on the campaign leaderboard), but their reward progress is zero, and further AP farming doesn't advance the progress bar. Secondly, some characters don't even display their earned AP on the leaderboard, and their reward progress bar is zero at the end of the campaign. They've clearly met the requirements—at least 25,000 AP—and the home campaign is installed. Further AP farming also doesn't change anything. Thirdly, we've tried disabling all add-ons and farming, but that doesn't solve the problem either.

    Ultimately, we've met the reward requirements on six characters on each account (mine and my wife's), but only for one character can we see both reward progress (one, two, or more) and our leaderboard position (total AP earned). We're experiencing issues with other characters. We'd like to receive our rewards and ask technical support to look into this issue. We're also asking players who may be experiencing similar issues to advise us on how to resolve this issue

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  • static_recharge
    static_recharge
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    I decided to farm for Transmutes as well and my first two characters worked fine but my third will not progress. Assuming same issue as above.
  • lookstwice
    lookstwice
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    Glad its a known issue. Same here as well.
  • Arizona
    Arizona
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    Thanks for the information, everyone! We were able to identify what's going on here. The leaderboard data and ranks you are seeing are obviously incorrect, but we found the underlying data on our end is correct. This is good because all your AP gains are being recorded appropriately and correctly. We're working on getting this fixed for the first incremental patch, and once that rolls out, leaderboards will automatically update and include any AP/ranks gained during that time.

    Although yesterday's patch fixed the display of the campaign end reward, unfortunately the leaderboard still doesn't show any AP or ranking.

    Please check that issue again.

    9ddbh1vqvyxt.png
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    "Wolf...Teacher, Pathfinder, Moon-dog of my soul.
    Howling, Singing, Teaching how to know."
  • Storm27Stars
    Storm27Stars
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    So has this been fixed yet? As I logged on just now, after the campaign ended, to get my rewards of the worthy on 8 characters on one account and 5 or 6 on another account and I have no emails with transmutes, so I'm down 400 transmutes on one account, plus the gold, another 250 to 300 transmutes on another account!!!!

    FYI I'm on Xbox NA
    Edited by Storm27Stars on 1 April 2026 14:39
  • olda90
    olda90
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    Its a shame we are not getting the end of campaign reward on all the characters that progressed to Tier 1 after the patch.

    Its happening on all platforms.

    PC/EU Gray Host.
    Edited by olda90 on 1 April 2026 13:57
  • angelofpayn
    angelofpayn
    ✭✭
    Although the incremental patch did resolve the tier rank reset, of the 15 characters that had reached tier 3 only one character received the reward. I did notice that as I logged into each character that the name on that one reward changed to the name of the character I was currently logged into but no additional reward was given. I am on Xbox NA.

    Edit: after retrieving the reward mail and logging into another character that should have received the reward, no reward was received.
    Edited by angelofpayn on 1 April 2026 14:16
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