ESO Error 103 ("Failed to obtain server connection information") usually indicates the Elder Scrolls Online megaservers are down for maintenance, experiencing high login volume, or having a service outage. It is commonly a temporary server-side issue. Actionable steps: Check the official Service Alerts page, wait 10–15 minutes, restart your launcher, or switch megaservers.
Key Details and Solutions:
Server Status: The primary cause is maintenance or outages.
High Traffic: If a new update/event just dropped, the servers may be over capacity.
Troubleshooting:
Wait: Often, waiting 10–15 minutes solves the issue as the login queue clears.
Restart/Repair: Fully close the game and launcher, or use the "Repair" function in the PC launcher.
Check User ID: Ensure your User ID does not contain special, non-alphanumeric characters, as this can trigger the error.
VPN/Network: Sometimes a VPN can cause this, or switching to a wired connection helps.
For Console Users: Test your network connection and restart the game application.
If the issue persists for hours, it is likely a widespread server issue or, less commonly, a, firewall issue on your PC.