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How would you advertise/market The Elder Scrolls Online?

Erickson9610
Erickson9610
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If you're subscribed to the Bethesda newsletter, you probably received an email for October news and updates a few days ago. I received it, and I scrolled down until I saw the section dedicated to The Elder Scrolls Online at the very bottom of the email. This is a screenshot of that section:
fonvrh183ca1.png

The "Learn More" button takes you to this URL leading to the mount section of the Crown Store on ESO's official website: https://www.elderscrollsonline.com/en-us/crownstore/category/4
(Yes, all three of the pictured mounts are actually in the Crown Store at the time of writing. Props for not advertising unavailable content!)


So, it's an ad for the mounts you can get in ESO, found at the bottom of October's Bethesda newsletter, and the call to action asks the audience to find a mount that matches their style. However, this ad got me thinking: Is this really what people would play ESO for?

Do people really decide to play ESO (or video games in general) because of cool-looking things like these? Surprisingly, I think the answer is yes — I've played several games solely for the fantasy they offer, rather than for the gameplay mechanics they have. Maybe this is an effective strategy for drawing attention to ESO. Still, it bothered me upon first reading it that this was the only part of the game being advertised, when I know there's so much more depth to this game than that.


If there was a better advertising pitch for The Elder Scrolls Online, what would it be? How would you draw people into ESO? What should people know about ESO before playing it?
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  • StackonClown
    StackonClown
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    'play as you like' except your character will be trash
  • Destai
    Destai
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    I think it's pretty telling that the ad is a mount you have to buy, rather than a feature you get to earn. That ad feels like "buy the game so you can buy stuff in the game" vs. "buy the game so you can play the game". Personally, if I got into the game, went out of my way to buy it and the DLC, only to find out I couldn't get the mounts there through gameplay, I'd be pretty irked.

    And even the language "Tame your favorite mount" - that's not a game mechanic. Why not advertise the actual feature of "train your mount for 180 days, one level at a time, one day at a time"? Maybe there's not a good way to market that to make that "feature" sound attractive.

    I got into ESO because of the exploration and TES feel of the game. So to answer the question, I'd market the game's exploration and earnable content (which is mostly in base game, odd). If it's hard for marketing to come up with materials in that vein, then maybe something needs to change.

  • colossalvoids
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    Wonder when taming and finding became synonymous with swiping the card but okay, I guess. Nothing out of ordinary.
  • Soarora
    Soarora
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    Wow that is... wow.

    I'm no marketer but I feel the best way to be abandon the "play how you want" mantra and just treat the game as what it is: an MMO that's set in Tamriel. Advertise trials, dungeons, battlegrounds, imperial city, cyrodiil, generally how the gameplay feels, and the expansive world that you can only explore in ESO and TES1: Arena. People who are into TES probably don't care about the newest DLC location set on some island hardly anyone's heard of (or no one, in this year's case). They'd be more enticed by going to Summerset or Valenwood or Elsweyr or High Rock.

    What does ESO have that modded mainline games don't? Interesting mounts isn't one of them. I can mod Skyrim for that... for free.
    Edited by Soarora on 5 November 2025 06:20
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  • BretonMage
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    ESO to me is a unique blend of a TES RPG and an MMO, which is why the idea of the freedom to play how you want is so important here. Freedom has always been an essential part of the draw of TES, and even more so recently than in earlier games. Then the MMO component provides fast and responsive action, and a complex combat system.

    I thought the video earlier this year, "Your World, Your Way" was a great approach to highlight the strength of ESO (https://forums.elderscrollsonline.com/en/discussion/677979/live-action-trailer-the-elder-scrolls-online-your-world-your-way). Another ad might choose to showcase the MMO side of things. It doesn't have to be one or the other, and having just one small ad show you customised mounts is not a big deal to me. (I'd always hated TES mounts, btw, but I love ESO mounts because they're fast and move well).
    Edited by BretonMage on 5 November 2025 08:10
  • iKillElves4Septims
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    It's important to remember that for ZOS, Crown store is the real content. Why spend massive amount of time making zone content, cool events, good quests? Doesn't bring in half as much as their beloved Crown Store. Every year is crown store year. Increase shareholder value.
  • Last'One
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    The Problem with "Tame Your Favorite Mount":

    The word "tame" has a specific, well-understood meaning, it implies capturing, subduing, and forming a bond with a wild creature through skill, courage, and effort. It’s an action that involves player and in-game interaction, something you do rather than something you buy.

    However, in The Elder Scrolls Online, there is no mechanic that allows players to tame mounts.
    1. You can find them in the wild.
    2. But, you can’t use skills or tools to earn their trust or loyalty.
    3. You can’t go on a quest to capture and bond with one.

    The only real options are:
    Buying mounts directly from the Crown Store (using real-world money or Crowns).
    Occasionally earning a few through limited-time events or reward crates.

    Therefore, the ad’s phrase "Tame your favorite mount" is inaccurate and misleading in the context of ESO’s gameplay.
    It gives the impression that players can somehow tame a mount, that there’s an interactive or skill-based system to acquire one, when in fact, the process is purely transactional. You don’t tame your mount; you purchase it.

    This might seem like a small detail, but language matters, especially in marketing. Using words like "tame" or "earn" for something that’s locked behind the Crown Store blurs the line between achievement and monetization. It appeals to players’ sense of adventure and immersion while quietly directing them toward microtransactions.

    ZOS could easily avoid this confusion by using honest, immersive alternatives like:
    "Choose your favorite mount"
    "Ride into adventure"
    "Find the perfect companion for your journey"
    These keep the fantasy tone without misrepresenting gameplay or misleading new players about what’s actually possible in ESO.

    But well, disappointment is everything ZoS have done in the last 2 or 3 years. And this is just one more of this... Players gonna think they can "tame" the mount. Nop, they have to buy it!
  • SkaiFaith
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    Before asking "how would you market X?" one should ask "to whom you'd want to market X?"

    Marketing strategies need to be adapted depending on the type of people you want as your target.
    For example, Gacha gamers would be attracted by the crown crates and their items, while someone else would despise an advert of such practice.
    So it really depends who you want in your game - Oblivion and Skyrim trailers had a clear target audience, and they worked great.

    Today, the type of audience for the original Elder Scrolls games is not looked that much fondly by companies because other audiences invest much more money.
    Still, OG Elder Scrolls audience is useful because they are people willing to invest their entire life In a franchise.
    Sad truth is no company can live eternally aiming at "nostalgic players" because said players, sooner or later, "get extinct".

    These days it feels like much more is in the hands (demands) of Microsoft rather than this game's developers.
    Microsoft value profit over anything - we will likely see a marketing heavily targeted to "make money", instead of other deeper and more appealing aspects of the game such as world building and lore.

    Personally? Just wishful thinking but I would like a return to emphasize what Oblivion and Skyrim trailer did well, in the case of ESO adding just the multiplayer element - "Skyrim with friends" would go such a long way IMO.
    But who am I to know anything about new generations...
    Edited by SkaiFaith on 6 November 2025 09:49
    A: "We, as humans, should respect and take care of each other like in a Co-op, not a PvP 🌸"
    B: "Many words. Words bad. Won't read. ⚔️"
  • KalevaLaine
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    More offline advertising.

    In 2014 I saw a poster in the subway here in Germany. But never ever spotted stuff in game stores or electronic markets.
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  • SummersetCitizen
    SummersetCitizen
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  • BretonMage
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    SkaiFaith wrote: »
    Still, OG Elder Scrolls audience is useful because they are people willing to invest their entire life In a franchise.
    Sad truth is no company can live eternally aiming at "nostalgic players" because said players, sooner or later, "get extinct".

    Yes, one good thing about TES players is that you can more or less count on our loyalty (unless ZOS plays too fast and loose with the lore, that is). And I'd add that we're not going to get "extinct" in the near future because most of us still have a few decades left, fingers crossed. Enough to carry ESO to their projected life term of 30 years.
  • Syldras
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    While that ad doesn't appeal to me, it's not like it's the only one they sent out. In October alone, I got 8 "newsletters" (3 from Bethesda, 5 from Zenimax/ESO) and in those 5 days of November until today, I got another 2 from Zenimax/ESO. I do find that a little excessive. The thing they advertised most right now were the Wall event, Solstice story Part 2, Witches Fest.
    More offline advertising.
    In 2014 I saw a poster in the subway here in Germany. But never ever spotted stuff in game stores or electronic markets.

    They actually did that around ESO's original release when there was still the idea of PvP as the endgame activity. One of Berlin's biggest electronic stores had some throne standing around with some stuff about "Become Tamriel's next emperor". I'm not sure if it drew anyone's attention, to be honest.
    @Syldras | PC | EU
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  • scrappy1342
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    Destai wrote: »
    I think it's pretty telling that the ad is a mount you have to buy, rather than a feature you get to earn. That ad feels like "buy the game so you can buy stuff in the game" vs. "buy the game so you can play the game". Personally, if I got into the game, went out of my way to buy it and the DLC, only to find out I couldn't get the mounts there through gameplay, I'd be pretty irked.

    And even the language "Tame your favorite mount" - that's not a game mechanic. Why not advertise the actual feature of "train your mount for 180 days, one level at a time, one day at a time"? Maybe there's not a good way to market that to make that "feature" sound attractive.

    I got into ESO because of the exploration and TES feel of the game. So to answer the question, I'd market the game's exploration and earnable content (which is mostly in base game, odd). If it's hard for marketing to come up with materials in that vein, then maybe something needs to change.

    totally agree with all of this. they have several ads like this that are worded in a weird way. pretty sure i get one every month telling me to claim crowns... but you click on it and they want you to buy crowns. i've never understood the amount of stuff that goes into the crown store compared to the very small fraction of that that is earned by playing the game. completely backwards to every other game i have played. biggest part of the game for me was always exploring and fun quests/stories, but it's just not the same as it used to be.
  • Freelancer_ESO
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    I think I'd probably keep much of the same strategy except, I'd probably lean for a bit less of a modern vibe and a bit less magic. I might try to ensure I have a bit more coordination between marketing and the development team to ensure things don't end up too far off or overselling too much.

  • katanagirl1
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    It is misleading I think. If they could add some gameplay to befriend an animal to be your mount in game, not by capturing them or copying other games for proprietary reasons, it would be cool. It wouldn’t be any crown store mounts though, they don’t exist in the wild. It couldn’t cost gold if you had to spend the same amount of time earning their trust and not being able to ride them, though, when the current mount training allows you to ride them.

    I would think the game’s biggest selling point is that there are now so many different things to do in game. As long as you like the D&D type gameplay or even MMOs there should be something that you would enjoy here, maybe more than one or two activities.
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  • Syldras
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    Well, the question is: Whom does one want to market to? Focussing on PvP in marketing, for example, wouldn't make much sense if there's barely PvP content; and focussing on story content might make less sense if there are no plans for new stories (although ouf course total newbies would still have a lot of story content to play until they've seen everytthing).

    So in the end how they market the game might very much show us their idea of how they want to develop this game in future. Though of course one ad alone doesn't say much, one needs to look at the bigger picture.

    From what we've seen this year and last year, they do emphasize the "community" aspect quite a lot.
    @Syldras | PC | EU
    The forceful expression of will gives true honor to the Ancestors.
    Sarayn Andrethi, Telvanni mage (Main)
    Darvasa Andrethi, his "I'm NOT a Necromancer!" sister
    Malacar Sunavarlas, Altmer Ayleid vampire
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  • BXR_Lonestar
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    Event Simulator Online.

    Right now, too many events relying on FOMO to keep players playing rather than focus on the things that keep players engaged, working on server performance, etc. It's always a joke with my group every time we experience classic ESO play issues that they should just drop another DLC because new content and new features will make things better (it really won't).

    Don't get me wrong, I love and appreciate that they keep adding new content, but at a certain point, if you don't fix the foundation, anything you build upon it is going to be problematic too. It would be nice for them to focus on fixing actual issues rather than releasing content.
  • SneaK
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    Massive medieval fantasy PvP is what brought me here……

    We’re lost.
    "IMO"
    Aldmeri Dominion
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  • Syldras
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    Got the next newsletter today. Third in 7 days. Just saying. Today it's about the "epic finale" of the Wall event.
    @Syldras | PC | EU
    The forceful expression of will gives true honor to the Ancestors.
    Sarayn Andrethi, Telvanni mage (Main)
    Darvasa Andrethi, his "I'm NOT a Necromancer!" sister
    Malacar Sunavarlas, Altmer Ayleid vampire
    Soris Rethandus, a Sleeper not yet awake
  • shadyjane62
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    Bethesda has a newsletter?
  • QB1
    QB1
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    Cyrodiil three faction war… just bring back the advertising they used when the game first launched 🤷‍♂️
  • Rohamad_Ali
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    Bethesda has a newsletter?

    Yes. Would you like to subscribe?
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