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Zos please help with account

TylerDurden
TylerDurden
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I opened a ticket 250619-004135. My account got deactivated without any email or notification. It was a second account I didn’t realize I was paying for esoplus plus on since I have a main Xbox account I normally play. Just found the billing error when my Xbox was in the shop
  • freespirit
    freespirit
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    Did you do a chargeback via your bank? Ie cancel an ESO+ payment?

    That is a surefire way to get an account locked!! :/
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • TylerDurden
    TylerDurden
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    Xbox gave me 8 months refund out of the 36 months esoplus. They didn’t say anything about my account getting closed.Zos was the one that told me to contact Xbox bc they couldn’t help me with the billing or the crowns on the account. I hope I don’t lose my account over this.
    Edited by TylerDurden on 20 June 2025 01:05
  • TylerDurden
    TylerDurden
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    😟
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