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My ticket get no answer for almost 10days...

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chongguang
chongguang
✭✭✭
HI
Dont know why would this happen , but it is true that my ticket got no answer since May 21, even it is escalating to a specialized team.
Can I got answer soon?
Edited by ZOS_Hadeostry on 2 June 2025 20:18
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @chongguang

    Could you provide your ticket number here so that we can check on its status for you?
    Staff Post
  • chongguang
    chongguang
    ✭✭✭
    ZOS_Phoenix wrote: »
    @chongguang

    Could you provide your ticket number here so that we can check on its status for you?

    Its 250521-001890
  • chongguang
    chongguang
    ✭✭✭
    @ZOS_Phoenix it is 250521-001890 I believe.
    Thanks
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @chongguang

    I have sent you a private message regarding your ticket.
    Staff Post
  • ZOS_Hadeostry
    ZOS_Hadeostry
    mod
    Greetings,

    After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's account related.
    Staff Post
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