Community Communications and Engagement - Preferences Feedback Wanted

BasP · December 20

ZOS_JessicaFolsom wrote: »

For Reddit AMAs, do you prefer when they are focused on specific topic and/or team, or when they are broad and open to all topics?

Similarly, for planned Q&As on the forums, what are everyone’s thoughts on them being a broad “grab bag” style Q&A versus themed around a specific topic such as PVP content? Do you have a preference? (Answering "both" for this question and the one above it is fine, too!)

Generally speaking, I'd prefer themed AMA's and Q&A's as I feel like those would lead to more in-depth answers around specific subjects.

I like the idea Avran_Sylt posted though. Starting with a broad AMA before delving into specifics, based on what the community voted on, sounds good.

Also, when we pull questions from the forums for a written Q&A, how would you all feel about using the forum react system to "vote" on what questions are most important to you? For example, dropping an "Agree" react on the ones you'd most like us to answer.

Hm, I'm not sure about this. On the one hand, it seems reasonable as the biggest number of players would like to get answers to those questions. On the other hand, I feel it's a bit "unfair" to players that ask niche questions that still deserve to be answered but don't get a lot of upvotes however.

On the topic of player satisfaction surveys, what are your thoughts on these being all-encompassing versus a little more focused on specific things each time, based on what is going on at the time?

Both would have its merits. I'm guessing specific surveys could lead to more meaningful results though.

Kallykat · December 21

For Reddit AMAs, do you prefer when they are focused on specific topic and/or team, or when they are broad and open to all topics?

I avoid Reddit and all social media.

Similarly, for planned Q&As on the forums, what are everyone’s thoughts on them being a broad “grab bag” style Q&A versus themed around a specific topic such as PVP content? Do you have a preference? (Answering "both" for this question and the one above it is fine, too!)

Both. The more-focused ones usually, but a general one once in while.

Also, when we pull questions from the forums for a written Q&A, how would you all feel about using the forum react system to "vote" on what questions are most important to you? For example, dropping an "Agree" react on the ones you'd most like us to answer.

I think you can already get a general sense of this by looking at reacts, and these should be taken into consideration. I'm not sure you should assign ultimate priority to it or make it an official vote though. As mentioned by others, questions posted earlier will probably get more votes by default, and sometimes niche questions have more interesting answers than the community anticipated. The more important factor determining satisfaction with a Q&A is the quality of the answers regardless of which questions are asked. Occasionally it's okay to give an evasive answer in Elder Scrolls fashion, but readers feel like they are wasting time and are let down if there's too little new lore or insight to be gleaned from an article.

On the topic of player satisfaction surveys, what are your thoughts on these being all-encompassing versus a little more focused on specific things each time, based on what is going on at the time?

I don't recall ever seeing one of these.

AtriaKhorist · December 21

ZOS_JessicaFolsom wrote: »

Hi everyone! As a follow-up to this comment and as we continue planning for next year and beyond, we wanted to ask for your input on a few specific topics related to our communication and engagement opportunities.
For Reddit AMAs, do you prefer when they are focused on specific topic and/or team, or when they are broad and open to all topics?

Similarly, for planned Q&As on the forums, what are everyone’s thoughts on them being a broad “grab bag” style Q&A versus themed around a specific topic such as PVP content? Do you have a preference? (Answering "both" for this question and the one above it is fine, too!)

Also, when we pull questions from the forums for a written Q&A, how would you all feel about using the forum react system to "vote" on what questions are most important to you? For example, dropping an "Agree" react on the ones you'd most like us to answer.

On the topic of player satisfaction surveys, what are your thoughts on these being all-encompassing versus a little more focused on specific things each time, based on what is going on at the time?

Thank you in advance for sharing your input with us, and for being a part of our community. We hope you have a happy and restful holidays in Tamriel and beyond!

I'm happy for any avenue that lets us discuss and ultimately address the Grim Focus problem as outlined over 45 pages over here:
https://forums.elderscrollsonline.com/en/discussion/641376/grim-focus-permaglow/p1

Additionally, I would prefer this avenue to be viable without risking the fate of the OP while solving the Grim Focus Problem.