Ticket still waiting on agent since 7/21/2024 - would like it looked before Undaunted event!

Lord_Imrhial · September 10

Hello, I ran into a bug/issue that i made a ticket for on 7/21/2024, I later found out my exact ticket was actually officially posted as a bug too (https://help.elderscrollsonline.com/#en/answer/66214).

Anyways, to prevent any issues or problems I have essentially full-stopped playing ESO (other than a day or two) since then including my love for running dungeons. I am really hoping I can get this looked at before the Undaunted event as I am super hyped to play that but don't want to cause any issues with the resolution of my ticket.

If this is the wrong place to post this, what is the next step since it has been almost two months since its submission?

Thanks!

ZOS_Bill · September 11

@Lord_Imrhial

Could you provide us with your ticket number?

Lord_Imrhial · September 12

@ZOS_Bill sure thing!

I am not quite sure which one it is so I have listed both.
Url ID: 26814910
Reference #: 240721-004954

Looking forward to the Undaunted event!!

ZOS_Phoenix · September 12

@Lord_Imrhial

I have sent a PM regarding this ticket.

ZOS_Bill · September 12

@Lord_Imrhial

Please check your forum inbox for an update on your ticket.

Lord_Imrhial · September 12

Thank you both ( @ZOS_Bill and @ZOS_Phoenix ) so much, not sure how I submitted this incorrectly... do you foresee any issue with me earning/spending undaunted keys with the Undaunted event since the ticket itself is based around a bug with the keys or do you think it is safe for me to play while they re-investigate?

Thank you again!

ZOS_Bill · September 13

@Lord_Imrhial

I would recommend seeing how the event goes and if there are further issues to let us know.