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getting banned for a 10 year old @name

Einstein_
Einstein_
✭✭✭
Hallo,

since i don't get any real replies to my ticket and i am not even sure if i get a bot answer or a real human i will make this post here.

I have my ESO account since january in 2014, and ever since then i have the same @Name.
My @Name was the name of the small little monster character in the series Futurama (LordN....).

On friday i got a 72h ban and a "final warning" for this @Name.

- I had already multiple times contact with support about other topics -> nobody ever told me that my @Name would be a problem
- i attended ESO tavern with this username -> no problem
- nobody ever told me ig that he feels offended by my name

I tried to reach the support in the moment i got the ban, but they didn't reply to me.
I only got one answer saying "your provided names are already taken or are against TOS"

I don't think i deserve a ban or a "final warning" because of my 10 year old name.
And if a part of that Futurama characters name is a problem in some language you could have still just force me to rename, without a ban and a final warning

i wonder what the community thinks about that topic, getting banned for a 10 year old @name.

I wish that i would get my final warning removed, thanks in advance.
@ZOS_GinaBruno
  • ZOS_CouchTato
    Please note that if you have questions or concerns about an in-game disciplinary action, we ask that you refer to your ticket. We cannot assist with in-game violations on the forums.

    If you wish for us to take a look at the status of your ticket number, please post that number here and we will be happy to look into that for you.
    Staff Post
  • Einstein_
    Einstein_
    ✭✭✭
    240906-002301

  • ZOS_CouchTato
    @Einstein_ I left you a message regarding your ticket.
    Staff Post
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