Need help from Zos/Betshesda representatives

Denverson · May 7

My account has been banned, support has still not responded since filing an appeal. Now more than 3 days have passed since the ban was received and the account has not been unblocked. What to do???

GeneralGrundmann · May 7

Wait. Three days are a very short time, expect a week at least.

Denverson · May 7

GeneralGrundmann wrote: »

Wait. Three days are a very short time, expect a week at least.

Not a very funny joke, especially when it comes to the officially declared 72 hours

Nerouyn · May 7

From what I've seen from recent tickets I've submitted, they take 5'ish working days to respond and don't work on weekends.

TaSheen · May 7

Post your ticket number here; perhaps @ZOS_Kevin will be able to make sure it's in the right department.

Wolfkeks · May 7

You can also post your problem and ticket number in the PC technical support section. They are very fast to answer these - best of luck mate

https://forums.elderscrollsonline.com/en/categories/pc-technical-support

h9dlb · May 7

This is concerning given the upcoming mail changes

ZOS_Icy · May 7

Greetings,

This thread has been moved to the General Help section, as it is better suited there.

Thank you for your understanding.

ZOS_Bill · May 7

@Denverson

What is your current ticket number?

We can check up on the current status and provide you with an update.

Denverson · May 7

ZOS_Bill wrote: »

@Denverson

What is your current ticket number?

We can check up on the current status and provide you with an update.

240504-007545
The ticket was drawn up on the night of May 5th, the ban was received on May 4th.
Ticket:

ZOS_Bill · May 8

@Denverson

Please check your forum inbox for an update on your ticket and account.