Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
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• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
My friend cannot submit her tickets
beyondspace
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She said she is sure this was the email address she initiate used to send the ticket from but got this response as picture shows，how to work around this issue？ 
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beyondspace✭✭✭If she kept getting her email blocked like this，how Can she ever reply to ZOS's support team？I ask on her behalf Coz she does not have a forum account herself.0
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fizl101✭✭✭✭✭
✭✭I cant see the account details but be careful if for example it was a googlemail account that is now also recognised as gmail. The response has to be sent through the googlemail address it wont recognise the gmailEdited by fizl101 on 26 April 2024 17:42Soupy twist0 -
ZOS_Billadmin@beyondspace
If your friend has not done so, they can open an account recovery ticket here to get help with their email address on the ESO account.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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