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Official Discussion Thread, "Daily Login Rewards–March 2024"
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Faulgor✭✭✭✭✭
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I took your (poisoned) advice and contacted CS.Tenthirty2 wrote: »That said, if you feel you were wronged because you spent money on CS item(s) that are now free I would open a ticket to customer service, state your case and see if they will work with you.
I mean, in the retail world many stores will do things like price matching\discounts and such if you buy an item and a week later it goes on sale for a discount.
I asked if a partial or full Crown refund would be possible for those who bought the mount in September, or if any other kind of courtesy was being considered for those who did. My issue was elevated to the advanced team, and this was the respone:As it stands, we are unable to provide a Crown refund for those who already own items from the Daily Login rewards. With that said, I definitely understand your concerns and sincerely appreciate this feedback. I would be happy to pass this along to the appropriate teams for overall review.
We appreciate you bringing this to our attention and will make sure the feedback is reviewed. If you have any further questions or concerns in the meantime, please let us know and we would be happy to assist you!
Thought I should inform those who are affected by this issue. At least our feedback was delivered.Alandrol Sul: He's making another Numidium?!?
Vivec: Worse, buddy. They're buying it.2