Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Is there a problem with support login on ESO website?
Shara_Wynn
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I am unable to log in to access support on the ESO website. I have changed my password multiple times and it still refuses to recognize my log in details?
Edited by ZOS_Phoenix on 24 January 2024 20:35 Alchemy says "Hi".
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SkaiFaith✭✭✭✭✭
✭I don't have an answer but I can tell you I run in this problem from years now.
My way around is to ask for support via the in-game functionality and then respond to their email.
Submitting a ticket via the website never worked for me; always got stumped at the constant requiring password and not recognizing mine, even if it's 100% correct and even if I am already logged in.A: "We, as humans, should respect and take care of each other like in a Co-op, not a PvP 🌸"
B: "Many words. Words bad. Won't read. ⚔️"0 -
Shara_Wynn✭✭✭✭✭
✭Nm I am an idiot and was using the wrong email address to submit the password change ><Alchemy says "Hi".0 -
ZOS_VolpeadminHey there!
We went ahead and moved this thread to a category we think is more suitable for this topic, General Help.
Thanks for your understanding.
* If you need further assistance @Shara_Wynn, please feel free to post here and we'd be happy to help.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
ZOS_PhoenixadminThank you very much for the update! As this issue has been resolved, I will go ahead and close out this thread.0
This discussion has been closed.