The Elder Scrolls Online

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please help with companion problem!

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This_0ne
This_0ne
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on one character the companion constantly disappear when changing zones, but on others everything is fine. What could be the reason? I checked the game settings, looked something in addons, but I can’t understand why this is happening. Please help!
  • phaneub17_ESO
    phaneub17_ESO
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    Obvious answer: Turn off all Addons on that character and play it for a day to see if its still happening.
  • NeuroticPixels
    NeuroticPixels
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    I agree with the other comment. You’re going to have to try things without any addons enabled. Also, there are addons that will automatically re-summon a companion if they get de-summoned. That could potentially be a workaround. But, I’d recommend finding the culprit first.
    Check out the ReShade I made: Crispy Sharpness
  • This_0ne
    This_0ne
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    mn3pavrzsi05.png
    I disabled all addons and libs, restarted the game, but the companion still disappears when entering a new zone
    Edited by This_0ne on 25 November 2023 10:24
  • YffresTrill
    YffresTrill
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    Try removing all her gear and skills and seeing if it still happens. If it no longer does, reapply each one by one until you find the culprit. Tedious, but if it's being caused by a specific item or skill, this way you can determine it.
    @ Yffre'sTrill - PC/EU (No Steam)
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    Naering (Bosmer WW Archer - Valenwood separatist, Hircine-agnostic, honoured affiliate of the Gang of Scroungers.)
    Alts: Kunali, Free-as-Wind, Gurzog gro-Kosh, Seldril, Hatiba, Kareemal, Gilfirion, Elorwe, Ludvikke, Tsetha-Vos, Loulou Villeau, Nilvani, Horvund, Maritia, and Treads-the-Aurbis.
  • This_0ne
    This_0ne
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    ComradeBiscuit wrote: »
    Try removing all her gear and skills and seeing if it still happens. If it no longer does, reapply each one by one until you find the culprit. Tedious, but if it's being caused by a specific item or skill, this way you can determine it.

    i remove all gear and skills, disable her outfit, disable auto ultimate,but still not work. In addition, this problem seems to affect the banker's and merchant's assistants too. if I remember correctly they were with me if I changed the location, but now they also disappear, but without a message about the failure summon. This all started after update 40 (with archive)
    Edited by This_0ne on 25 November 2023 10:53
  • YffresTrill
    YffresTrill
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    This_0ne wrote: »
    ComradeBiscuit wrote: »
    Try removing all her gear and skills and seeing if it still happens. If it no longer does, reapply each one by one until you find the culprit. Tedious, but if it's being caused by a specific item or skill, this way you can determine it.

    i remove all gear and skills, disable her outfit, disable auto ultimate,but still not work. In addition, this problem seems to affect the banker's and merchant's assistants too. if I remember correctly they were with me if I changed the location, but now they also disappear, but without a message about the failure summon. This all started after update 40 (with archive)

    At this point all I can suggest is creating a support ticket and describing in detail the problem and all the steps you took to attempt to resolve it. You can put the ticket number here and tag Bill or Kevin so that it gets looked at.
    @ Yffre'sTrill - PC/EU (No Steam)
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    Naering (Bosmer WW Archer - Valenwood separatist, Hircine-agnostic, honoured affiliate of the Gang of Scroungers.)
    Alts: Kunali, Free-as-Wind, Gurzog gro-Kosh, Seldril, Hatiba, Kareemal, Gilfirion, Elorwe, Ludvikke, Tsetha-Vos, Loulou Villeau, Nilvani, Horvund, Maritia, and Treads-the-Aurbis.
  • phaneub17_ESO
    phaneub17_ESO
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    Summon Her. Force kill her by attacking a world boss. When she pops back up, unsummon her. DO NOT bring out any assistant or another companion. Logout, Login, Summon Her, go inside a small home that forces companions to despawn, come out and Summon Her. Now try moving around to other zones.
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