AGAIN with the access code email failures!

Aca2017 · August 2023

Looks like access code email system has broken down again. Works one moment, fails the next... Works on the website but fails in-game... etc. Retrying is hit-and-miss, rinse/repeat, ad nauseum. They couldn't come up with a better a denial-of-service methodology if they tried.

I would recommend ZOS figure something out: SMS, authenticator... something... ANYTHING. This is not tenable! I discontinued my ESO+ subscription, and lurk only, SPECIFICALLY because of this nonsense, and I will persist in that until these hassles go away.

ZOS_Phoenix · August 2023

@Aca2017

If you have not already, please follow the steps in this article to see if they can help resolve the issue you are experiencing with access codes.

If the issue persists, please use our account recovery page to put in a ticket, making sure to mention the access code issue in the "Tell us more about your issue" section.

ZOS_Bill · August 2023

As there are already other threads discussing this topic, we have decided to close this thread. We're currently investigating issues surrounding access codes. Please use the thread linked below for further discussion.

Can't log in to NA server says I need Access Code