The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [IN PROGRESS] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [IN PROGRESS] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
HELP! I accidentally bought the wrong DLC Version!
horskyy
Soul Shriven
I have accidentally bought High Isle COLLECTORS edition when I meant to buy High Isle COLLECTION edition for all previous DLCs. This was an honest mistake and I have not gone near any High Isle Content or played eso since asking for a refund. Can anyone help me? I just want a refund so I can buy the proper Edition of High Isle. I cannot afford to buy another $50 Edition.
1
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ZOS_Billadmin@horskyy
The following FAQ goes over who you can contact for this request.
Whom should I contact about billing issues for ESO?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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