100% no!

I am looking into how I can request a refund for High Isle and the remainder of my pre-paid one year ESO+ membership through Xbox. Between the dismissive attitude of certain devs on twitter to this terrible patch I have had enough of ZOS and ESO. They do not seem to care about us, so why should we care about them?

Elsonso wrote: »

.

Cundu_Ertur wrote: »

BlueRaven wrote: »

I haven’t felt like a valued customer since they took stealth away from Bosmers.

Still scratching my head from that one myself.

Not hard to understand. Spreadsheet indicated fix. I doubt that the Combat Team is too mired in "Elder Scrolls Lore" when it comes to the details of how things like this work. Besides, all the Elder Scrolls games will eventually throw out something Lore-related that was done in previous games. Lore exists to justify what they want to do, not limit it.

Bosmers, also known as "Wood" Elves are Half Tree, Trees are not known for their ability to sneak, so we've removed Bosmers Sneaking Passive to reflect that. Seeing as "Cannibalism" is also lore friendly but not an acceptable in game mechanic due to pvp environments, we've decided to make Bosmers....... Really Fast...... Because Trees are also fast.

I play mostly Cyrodiil and have been unimpressed with the way we are treated. We are still paying customers even if we don't do every card game and trial. The attitude some devs or people in authority badly hide towards us is not unnoticed.

MacCait wrote: »

The pole says it all, not even close to a dispute on the question... that should be a clear indication

Yup. "Forum is out of touch with the community"

Anyway... The poll does not matter. ZOS is not looking at polls to decide what to do. That poll could be sitting at 92% negative with 100,000 votes against and I doubt it would matter. At least, not here at PTS Week 3.

A mere 345 people represents... well... nothing. Sadly.

No, I find that when ZOS informed on issues with the game and they do little to correct those issues or make some change that creates a new and much larger issue. Also ZOS tends to just push things to live even after pts players inform them that doing so will create problems.

For example, when the necromancer class was introduced, it was apparent that pummeling goliath was going to be a problem, due to the level damage the ultimate was outputting at the time. ZOS push it to the live server and left it like that for weeks.

There are too many instances to list where ZOS completely ignores feedback when it comes to the combat system. I remember during the class reps program, the class reps at the time would give them tons information on problems and somethings are still not fixed.

For example, bolstering darkness; the game is 8+ years old and for more than half that time the skill has been completely useless in end game content. It's be reported by players repeatedly every year and still no action has been taken to improve its functionality in end game content.

Elsonso wrote: »

MacCait wrote: »

The pole says it all, not even close to a dispute on the question... that should be a clear indication

Yup. "Forum is out of touch with the community"

Anyway... The poll does not matter. ZOS is not looking at polls to decide what to do. That poll could be sitting at 92% negative with 100,000 votes against and I doubt it would matter. At least, not here at PTS Week 3.

A mere 345 people represents... well... nothing. Sadly.

Maybe if someone made the poll into a spreadsheet...

jaws343 wrote: »

Not implementing or agreeing with feedback doesn't mean it isn't listened to or valued.

The problem is, there are so many voices on the forums, and opinions of players who provide feedback, that is not consensus. So, to listen to feedback and implement it all, as some seem to think is reasonable, the game would be a conflicting mess.

Some feedback doesn't fit into the vision of the game. Like requesting Skyrim combat mechanics, or even guild trader changes that migrate to a central auction house. Some feedback is just not good, or at least, not informed enough. Some feedback is great, but might still fit into that first category of not fitting the vision the devs have, or may step on the toes of some future patch feature.

The point being, not all feedback is equal, and not all feedback is valuable.

I agree with this, but when the goal of ZOS is to curb the top end of pve parses without impacting the lower end and it does exactly the opposite of that...with a large portion of the community talking about it after testing and providing feeback, that IS an issue. The community and zos are aligned in this department, more accessible items are good for the game, making more diverse builds is good for the game. This patch is the antithesis of that.

Then you get into pvp changes where nocturnal's ploy is the antithesis of what they want to accomplish for pve. Not a direct quote but, "we want the game to be experienced, not to be watching your buff bar". Removing a buff every 2 seconds has you WATCHING your buff bar every 2 seconds to see what can be reapplied and what can't.

You can have differing views on where the game should go, how it should play etc, but when zos says one thing and then does another they're at best being unintentionally misleading or at worse, lying.

Too much feedback sent throughout the years to say yes.

Hell, NO !!!

OnGodiDoDis wrote: »

Dragonlord573 wrote: »

If our feedback was valued the devs would talk with us on the forums.

They do talk to us...to inform us our comments have been deleted for expressing our frustration.

Yes, lately this seems a bit non-discerning and heavy-handed, isn't it...

Yes on catching indisputable errors, such as bugs.

No on most else.

That said, I did post https://forums.elderscrollsonline.com/en/discussion/351117/a-compromise-suggestion-for-itemization-trait-change-tokens before the transmute system was introduced.

Riptide wrote: »

Virtually no responses in this forum through all this, outside snips, deletes and such.

And yet a post on the general forum asking for more ways to report pots is responded to by the community manager with warm enthusiasm.

It isn’t a question of “feel”, it is just a flat observable, quantifiable issue. Just have to sigh sadly, shake your head and turn away from it.

It's also a difference of "who does what job."

ZOS_Kevin isn't a Dev, and so he can pass on what they tell him. If they don't want to pass stuff on, he's got nothing to say.

In the meantime, he's working on the forum's borked report functions because frankly its been borked for years. Like, I'm pretty sure that was one of the first things I said to him when he joined the forums and he said he'd work on it. And he has, so I'm not going to knock the guy for keeping promises. He's also popping back into the Whitestrake's Mayhem thread with updates on player questions, because when the Devs give him answers to pass on, he does it.

No

As much as I feel most large companies value my opinion, so not a lot. They do meet what I consider an average level of concern or interest in customer feedback, but that's not a ringing endorsement. In order for me to feel valued ESO would have to really stand out in that department. If there were small QOL changes and additions being regularly made in response to feedback, it would speak to me of a company that knows it can't please everyone but cares about the happiness of each faction of its customer base. They have a lot of room left for improvement, in my opinion.