The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Uninstalling & Reinstalling Launcher and Game - Help Please
Enemy-of-Coldharbour
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Ever since yesterday's Crown Store update to the game, I have been unable to login to the game (I'm not the only one). Whether I use the launcher or just the exe, the game will freeze and crash to desktop as soon as the Bethseda logo appears. I have updated everything and gone through the usual list of tasks and nothing works. So, what is the best way uninstall just the launcher and then reinstall it? And Heaven forbid, if I have to uninstall and reinstall the game itself, what is the best method for that? Thanks!
@ZOS_Kevin - I tagged you so you know there is an ongoing problem with many players.
Edited by ZOS_Bill on 9 July 2022 13:39 @ZOS_Kevin - I tagged you so you know there is an ongoing problem with many players.
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Jahsul at-Sahan | Redguard Sorcerer | Stamina | Werewolf - Free Bites | PVP Main
Derrok Gunnolf | Redguard Dragonknight | Stamina | Werewolf - Free Bites
Liliana Littleleaf | 9-Trait Grand Master Crafter/Jeweler (non-combat)
Amber Emberheart | Breton Dragonknight | Stamina | Master Angler
Vlos Anon | Dunmer Nightblade | Magicka | Vampire - Free Bites
Kalina Valos | Dunmer Warden | Magicka | Vampire - Free Bites
Swiftpaws-Moonshadow | Khajiit Nightblade | Stamina
Morgul Vardar | Altmer Necromancer | Magicka
Tithin Geil | Altmer Sorceress | Magicka
Dhryk | Imperial Dragonknight | Stamina
Guild Master - ESO Traders Union
PC/NA - CP 2540+
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yllygoden✭✭I'm having the same issue - the game just hangs as soon as the logo appears. Currently reinstalling the game, but I don't have much hope that it will be fixed with that.
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Foxtrot39✭✭✭✭If you have Nvidia Geforce : turn it off/exit the application (or anything similar to it I guess)
Worked for me
Seems an old issue with it resurfaced with that update
Though my game freeze when I clic on anything after I logged in (to exit the daily log in reward thing) or try to move
My mouse cursor also disapear on the log in screen
Turn off any application that has an ingame overlay, fixed it for me and othersEdited by Foxtrot39 on 8 July 2022 20:550 -
yllygoden✭✭Oh wow - it looks like it was Overwolf causing it somehow. Disabled it and huzzah, game working!0
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ZOS_BilladminAs this is a duplicate discussion we are closing the thread. You can continue with help in the thread linked below.
Can't Log In - Anyone else?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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