Incorrect "Message of the day has changed" notification

Catbells · April 2022

Hello,

I run a small guild. Only me and one other person have the ability to change the message of the day, and we have not done so for quite a while.

However, for the last few weeks, every time I log in, I've been getting a notification that the message of the day for my guild has changed. It has DEFINITELY not changed. If I dismiss it and switch to another character, it pops up again. Other guild members have also been having this issue, but possibly not as frequently as me.

Any suggestions??

ZOS_Bill · April 2022

@Catbells

Have you tried changing the message to something different, then afterwards changing the message back to what it originally was?

Catbells · April 2022

ZOS_Bill wrote: »

@Catbells

Have you tried changing the message to something different, then afterwards changing the message back to what it originally was?

I deleted the message completely and that seemed to fix it, but when I added a new message (slightly different from the original one), the issue returned.

ZOS_Bill · April 2022

@Catbells

Try leaving the message deleted for a day before adding a new message and see if that makes a difference with the notifications popping up.

Catbells · May 2022

ZOS_Bill wrote: »

@Catbells

Try leaving the message deleted for a day before adding a new message and see if that makes a difference with the notifications popping up.

I tried that and it hasn't worked. It's also now bringing up the message of the day for another guild (that I don't run) even if I have read it/it hasn't changed. This is only consistently happening on my alts, not on my main.

ZOS_Bill · May 2022

@Catbells

Thank you for the update on what has happened. At this point we recommend starting a ticket with customer support so they can look into this issue further.