The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Login issue
Dr_Rektar
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Anyone else getting logging eror, that says "or password is incorect or i should use steam/stadia"tho nothing is linked to account?
Edited by ZOS_Bill on 12 April 2022 23:28 Engine guardian - best set ever
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Sylvermynx✭✭✭✭✭
✭✭✭✭✭Try to login to you account online, as it suggests. If you can't log in there either.... well, then you might have a real issue, and from there you'd want to use the support site to get your account back.0 -
Lysette✭✭✭✭✭
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Or maybe any suggestion what is it and how to fix?
It does not say you should use steam or stadia - it says "if you purchased from ..." - so if you haven't purchased your game from them, you might have mistyped your password - this happens to me frequently, because I let my muscle memory hammer it in rapidly - sometimes my fingers are too fast, like pressing a letter before shift is down, and then it is lower case instead of uppercase - and password authentication fails. Just type it in more slowly and safely.Edited by Lysette on 30 March 2022 17:290 -
If password is all lowercase letters and you accidentally have the Caps Lock button on this will happen. The screen does warn you that your Caps Lock is on but it is in the fine print. First time it happened to me I must have tried a dozen times before noticing the problem. If all is good though and an error like this keeps happening then it is time to submit a ticket to support for help.0
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DMuehlhausen✭✭✭✭✭
✭✭10000% sure i am typing password correctly
You sure it's typing in the game? A lot of the time I'll be in say discord. Open the game and click on the login screen. Type and hit enter and it puts my password in the discord channel. I have to normally click 2 or 3 times on the password line before the cursor shows up0 -
Dr_Rektar✭✭✭
Its weird but diffrent internet connection fixed my problemDMuehlhausen wrote: »10000% sure i am typing password correctly
You sure it's typing in the game? A lot of the time I'll be in say discord. Open the game and click on the login screen. Type and hit enter and it puts my password in the discord channel. I have to normally click 2 or 3 times on the password line before the cursor shows up
Engine guardian - best set ever1 -
Gundug✭✭✭✭✭I got this error on one of my accounts this morning. I assumed it somehow mis-typed it, even though I had typed it carefully and capslock was not on. The second time, the game immediately responded with “lost lobby connection”. The third time, it immediately responded with “this account is already logged in”. The fourth time, it finally logged in normally. This appears to be the level of reliability to expect from the game for the time being.2
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Dr_Rektar✭✭✭
It doesnt work only when i try to connect with my other provider, as far as i understood, it is only the issue with that provider that blocks somethingEngine guardian - best set ever0 -
ZOS_Billadmin@Dr_Rektar
You may want to contact the ISP for the connection having issues so they can look into possible causes for this behavior.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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