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Play Button Missing on Launcher

TimeViewer
TimeViewer
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As titled, the play button will not appear sometimes, just had to re-launch half a dozen times to get it to load
Edited by ZOS_Bill on 14 April 2022 21:16
  • NeeScrolls
    NeeScrolls
    ✭✭✭✭
    TimeViewer wrote: »
    As titled, the play button will not appear sometimes, just had to re-launch half a dozen times to get it to load
    i already created a thread about this here: https://forums.elderscrollsonline.com/en/discussion/602230/anyone-getting-a-very-slow-delayed-play-button-to-appear-on-launcher-lately ..... Although, since then, it seems to have gotten better. (at least, from my end .... /shrug )
  • TimeViewer
    TimeViewer
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    Hadn't seen that one, when I searched it popped an old 2014 post but thanks
  • ZOS_Bill
    ZOS_Bill
    admin
    Being unable to hit the "Play" button in the launcher may be a permissions issue. Check your anti-virus settings and make sure the correct exceptions have been setup.

    The application files that may require exceptions are:
    • Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
    • ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
    • Steam.exe: C:\Program Files (x86)\Steam\steam.exe

    Some antivirus programs require entire folders to be selected instead of a single file.When this is the case, the file paths below are what you should use. If required by the anti-virus program, include all subfolders since every file is critical to run the game.
    • C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
    • C:\Program Files (x86)\Steam\
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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