AddOns disappeared?

Hotel6 · April 2022

Hey folks, returning player.
After i've updated to 33 I saw that my addons do not longer exist, I cheked minion app and the addons file it self, looks everything in place.
Someone on game chat told me that they have change the folder path or something? Please do tell if i need to move it/how to make them work again.

Balastar · April 2022

The usual ESO folder on C is C:\Users\YOURNAME\Documents\Elder Scrolls Online
After the update 33 some people's addons are missing, even they are in the folder.

For some people the ESO folder on C has changed destination to
C:/Users/Public/Documents

If your addons are missing, check if you have eso folder in this new location. Then move your addons and the saved variables in new location.
Set also this new location in Minion if you use it.

Now your addons will work again!

Tommy_The_Gun · April 2022

Just a question:
Do you have any non-english letter in your windows user name ?

I have same issue on my laptop, but not on my desktop. Both have same version of Windows 10 and same antivirus software. The only difference is that on one device, documents are moved to other drive (D :\Documents). On my laptop however it is C:\Users\username\Documents - The "username" uses one of those non-English alphabet letters - You know, some of those - ä,ą,ñ,ö,ó etc

My theory is that after last update, from some reason ESO does not accept non-English alphabet letters when it comes to system folders. So that is why it goes for C:\Users\Public\Documents . It always has same path (and only English letters) no matter what language you are using in Windows.

Anyway, that is just a theory and I need some confirmation.

Also a hint: In game do a screenshot (print screen button). If ESO will save it, it will show you path in the corner of the screen, so you will know where your Elder Scrolls Online folder is.

Hotel6 · April 2022

Balastar wrote: »

The usual ESO folder on C is C:\Users\YOURNAME\Documents\Elder Scrolls Online
After the update 33 some people's addons are missing, even they are in the folder.

For some people the ESO folder on C has changed destination to
C:/Users/Public/Documents

If your addons are missing, check if you have eso folder in this new location. Then move your addons and the saved variables in new location.
Set also this new location in Minion if you use it.

Now your addons will work again!

Tommy_The_Gun wrote: »

Just a question:
Do you have any non-english letter in your windows user name ?

I have same issue on my laptop, but not on my desktop. Both have same version of Windows 10 and same antivirus software. The only difference is that on one device, documents are moved to other drive (D :\Documents). On my laptop however it is C:\Users\username\Documents - The "username" uses one of those non-English alphabet letters - You know, some of those - ä,ą,ñ,ö,ó etc

My theory is that after last update, from some reason ESO does not accept non-English alphabet letters when it comes to system folders. So that is why it goes for C:\Users\Public\Documents . It always has same path (and only English letters) no matter what language you are using in Windows.

Anyway, that is just a theory and I need some confirmation.

Also a hint: In game do a screenshot (print screen button). If ESO will save it, it will show you path in the corner of the screen, so you will know where your Elder Scrolls Online folder is.

Thank u both, i've found the right folder to move my addons to.

ZOS_Bill · April 2022

Thanks for letting us know you've found your add-ons. Now that the OP issue is resolved, we will close out this discussion.