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All my Storage Coffer's empty after deleting a level 3 alt character

Noerra
Noerra
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Hello -

All my items in my storage coffers in my home are empty. This had a lot of gear and items I considered very valuable to me and that I worked very hard to collect.

The only thing I can think of that would do this is that I decided earlier today that I wanted to delete a level 3 character I did not want to play to open up a character slot to make a new Mag Sorc.

Well... when I logged in tonight to get some gearsets from the coffers.... all of them were empty... ALL of my monster helms, a ton of crafted gear sets, farmed gear sets, my vateshran 2hander, etc...

Is there a way to recover this gear?!
  • Amottica
    Amottica
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    I would suggest creating a ticket and detail what occurred. Make sure to include what server/platform, character names are involved which would include the character you first noticed the problem.

    Good luck.
  • ZOS_Bill
    ZOS_Bill
    admin
    There is a known issue with losing items from storage chests which will be fixed later today by a hotfix.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Sigtric
    Sigtric
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    ZOS_BillE wrote: »
    There is a known issue with losing items from storage chests which will be fixed later today by a hotfix.

    @ZOS_BillE can we expect the items are going to be recovered?

    Stormproof: Vibeke - 50 EP mDragonknight | Savi Dreloth - 50 EP Magsorc | Sadi Dreloth - 50 EP Magblade | Sigtric Stormaxe - 50 EP Stamsorc | Valora Dreloth - 50 EP Magplar | Sigtric the Unbearable 50 EP Stam Warden
    Scrub: Chews-on-Beavers - 50 EP DK Tank | Vera the Wild - 50 EP magicka Warden | Sigtric the Axe - 50 EP Dragonknight Crafter | Sigtric the Blade - 50 EP Lost Nightblade | Sigtric the Savage - 50 EP magicka Templar | Vibeka Shadowblade - 50 Ep Stealthy Ganky Nightblade |

    Show Me Your Dunmer
    [/center]
  • Cillion3117
    Cillion3117
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    What server is this effecting?
  • ZOS_Bill
    ZOS_Bill
    admin
    An update has been posted here regarding the storage chests. The issue is now hotfixed and should no longer happen, however we are still investigating a fix for players who have already encountered this issue and are missing the contents of their housing storage chests.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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