NA Connection Issues?

EmEm_Oh · July 2021

Checking to see if anyone else has connection issues....

Reverb · July 2021

Not currently.

AcadianPaladin · July 2021

No problems today for me.

EmEm_Oh · July 2021

Yeah, I think this time it's my ISP.

ZOS_Bill · July 2021

@EmEm_Oh

If you are still running into any connection issues, please let us know what error messages are coming up when logging in.

woe · July 2021

Constant high ping and lag. I have 1gb down, I've reset everything internet related, repaired the game, etc.. This only happens in ESO and everything else runs fine.

ZOS_Bill · July 2021

Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

Latency / Lag - Technical Support - The Elder Scrolls Online

Jaraal · August 2021

Ever since the latest patch I've been getting "connection to the server has timed out" when swapping between characters. Nothing has changed with my setup or internet.

Luke_Flamesword · August 2021

Whole weekend I have "lost connection lobby" when change location or login to another character on PC EU - it was couple times yestarday and friday and today something like 10+ times. It's really annoying and I don't have any issues with my network outside game.

It happens only at loading screens and it's completely random - sometimes I can play 3h without problem and later there is like 3-5 crashes in half hour.

SpaceElf · August 2021

Luke_Flamesword wrote: »

Whole weekend I have "lost connection lobby" when change location or login to another character on PC EU - it was couple times yestarday and friday and today something like 10+ times. It's really annoying and I don't have any issues with my network outside game.

It happens only at loading screens and it's completely random - sometimes I can play 3h without problem and later there is like 3-5 crashes in half hour.

Same, except it's always on PC NA and its always triggered by zoning, traveling to player, or using a wayshrine. Sometimes I am dropped during sign in, but most of the time it's when I leave or enter and instance. I can't do dungeons anymore. I have reset router, repaired game, uninstalled/reinstalled, allowed apps through firewall, no dice.

PC EU I have no problems. It's weird.

ZOS_Bill · August 2021

For the additional errors players are getting in this thread, please look through the help articles below.

What do I do if I get an error stating "Login Error: Login Timeout" when logging into The Elder Scrolls Online?
Error 334 - Error Code - The Elder Scrolls Online

Jaraal · August 2021

ZOS_BillE wrote: »

For the additional errors players are getting in this thread, please look through the help articles below.
What do I do if I get an error stating "Login Error: Login Timeout" when logging into The Elder Scrolls Online?

Error 334 - Error Code - The Elder Scrolls Online

Thank you, I tried all that stuff and I'm still getting "Connection to the server has timed out" more than 50% of the time when swapping between characters. This never happened until the latest maintenance patch.

ZOS_Bill · August 2021

@Jaraal

Since you've exhausted the troubleshooting we've posted, please go ahead and start a ticket with customer support if you've not done so yet.