Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
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• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

NA Connection Issues?

EmEm_Oh
EmEm_Oh
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Checking to see if anyone else has connection issues....
Edited by ZOS_Bill on 15 July 2021 18:20
  • Reverb
    Reverb
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    Not currently.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • AcadianPaladin
    AcadianPaladin
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    No problems today for me.
    PC NA(no Steam), PvE, mostly solo
  • EmEm_Oh
    EmEm_Oh
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    Yeah, I think this time it's my ISP.
  • ZOS_Bill
    ZOS_Bill
    admin
    @EmEm_Oh

    If you are still running into any connection issues, please let us know what error messages are coming up when logging in.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • woe
    woe
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    Constant high ping and lag. I have 1gb down, I've reset everything internet related, repaired the game, etc.. This only happens in ESO and everything else runs fine.
    uwu
  • ZOS_Bill
    ZOS_Bill
    admin
    Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

    Latency / Lag - Technical Support - The Elder Scrolls Online
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Jaraal
    Jaraal
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    Ever since the latest patch I've been getting "connection to the server has timed out" when swapping between characters. Nothing has changed with my setup or internet.
    RIP Bosmer Nation. 4/4/14 - 2/25/19.
  • Luke_Flamesword
    Luke_Flamesword
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    Whole weekend I have "lost connection lobby" when change location or login to another character on PC EU - it was couple times yestarday and friday and today something like 10+ times. It's really annoying and I don't have any issues with my network outside game.

    It happens only at loading screens and it's completely random - sometimes I can play 3h without problem and later there is like 3-5 crashes in half hour.
    Edited by Luke_Flamesword on 1 August 2021 20:39
    PC | EU | DC |Stam Dk Breton
  • SpaceElf
    SpaceElf
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    Whole weekend I have "lost connection lobby" when change location or login to another character on PC EU - it was couple times yestarday and friday and today something like 10+ times. It's really annoying and I don't have any issues with my network outside game.

    It happens only at loading screens and it's completely random - sometimes I can play 3h without problem and later there is like 3-5 crashes in half hour.

    Same, except it's always on PC NA and its always triggered by zoning, traveling to player, or using a wayshrine. Sometimes I am dropped during sign in, but most of the time it's when I leave or enter and instance. I can't do dungeons anymore. I have reset router, repaired game, uninstalled/reinstalled, allowed apps through firewall, no dice.

    PC EU I have no problems. It's weird.
  • ZOS_Bill
    ZOS_Bill
    admin
    For the additional errors players are getting in this thread, please look through the help articles below.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Jaraal
    Jaraal
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    ZOS_BillE wrote: »
    For the additional errors players are getting in this thread, please look through the help articles below.

    Thank you, I tried all that stuff and I'm still getting "Connection to the server has timed out" more than 50% of the time when swapping between characters. This never happened until the latest maintenance patch.
    RIP Bosmer Nation. 4/4/14 - 2/25/19.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Jaraal

    Since you've exhausted the troubleshooting we've posted, please go ahead and start a ticket with customer support if you've not done so yet.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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