Cannot Access Account or Crown Store

joecalebsimmons · October 2020

Keep receiving error when trying to login on website account/store section. Tried on 3 different browsers. Firefox says Secure Connection Failed PR_Connect_Reset_Error. Chrome: The connection was reset. ERR_Connection_Reset and Explorer says the same thing. Ive restart my modem and PC still wont let me. Don't believe its a error on my end.

ZOS_Adrikoth · October 2020

Hey there @joecalebsimmons

Do you encounter the same error when trying to log into our support site?

If not, we recommend submitting a ticket here so that we can look into this for you. Please let us know if the error persists.

swgbum · October 2020

I'm having this exact issue today trying to login to my account.

Onra · October 2020

Yup, I'm trying to purchase ESO plus but can't seem to connect to the address (account.elderscrollsonline.com.)

Getting "This site can’t be reached. The connection was reset."

valeriiya · October 2020

Well it'll be fixed right away if the crown store is involved

ZOS_Bill · October 2020

There were some website issues two days ago that led to some loading issues on ESO websites. If anyone is still having issues accessing their account on our website please let us know.