Waiting on an agent

serathyna · September 2020

Hi there, I just want to start by saying that I understand the current circumstances in reality, but I opened a ticket some time ago and have been waiting for a response/resolution to one of my tickets for 6 days now. It remains as "waiting on an agent" and I am concerned that it will go unanswered. Is there any suggestions or devs out there that can help?

Ackwalan · September 2020

It's funner then that. The first few responses you will get is just a bot response. You will have to explain yourself several times until a living person sees you ticket.

VaranisArano · September 2020

Try including the ticket # here.

serathyna · September 2020

if anyone can help i would really appreciate it, my ticket number is: 200920 008662

richo262 · September 2020

You get scammed too? Been happening a lot lately.

ZOS_Bill · September 2020

@serathyna

Please check your forum inbox for an update on your current support ticket.