Maintenance for the week of November 17:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
We can confirm that your ticket is in the right place, and a support agent will respond to your latest reply as soon as possible.
Please be aware that updating your ticket will put it at the end of the line and delay the response time. With this in mind, we recommend only updating your ticket as necessary.