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Invisible harvest nodes and quest objects (PLEASE LOOK INTO THIS)

Lizardo
Lizardo
Hello I'm wondering if this issue is known and being addressed.

I noticed it at a high frequency in many of the northern areas of Auridon.

Issue #1: Keen eye is displaying that a harvesting node is there, but you can't see it or harvest it. Other people around me(who are in the same "server phase") could see it and harvest it sometimes (sometimes not). The only way I've been able to fix it is if you log off and back on. Which is very annoying because of loading times and just not being a very nice fix.

Issue #2: The exact some thing happens with some quest objects like chests and lootable quest bags needed to progress on a quest.
You are standing right where the arrow is but there is no object to loot. Other people standing around you can loot them but you can't. Alternatively I've had it where I can see an object but my party members can not (and we were in the same phase/"server phase")
Again the only way that this can be fixed is to log out and back in which is very annoying to continuing with quests, and usually has to be done at each quest item needed. So for quests that require you to pick up more than one object you may need to relog multiple times per quest.

I have also experienced this with treasure maps too. You go to the treasure area. You click on the dirt, but the chest is invisible. Unlike the other issues however, if you try to relog there is no chest and your treasure map is gone. therefore completely wasting the map and you can never loot that chest again. Extremely frustrating.

So far I have not seen mention of this in the known issues. So I want to know that it is being looked at.

It seems to be all throughout northern Auridon for harvest nodes

Here is a short list of areas that I know this has happened for quests: (ie objective objects being invisible)
-Ezduiin (the two rune things you need to get from chests)
-College of Aldmeri Propriety (the dead kajiit you you need to examine)
-Greenwater Cove (The stones to activate the weapon)
-Torinaan (The artifacts you are asked to collect)
-North Beacon (The uniforms from the dresser)
-First Hold (The giant crystals to disrupt the shield)

The list goes on but I don't remember all of them that I encountered.

It is also very inconsistent. For instance, sometimes I would have the issues for one and sometimes my party members would have issues for another. So it seems fairly difficult to peg down to what is wrong. Though it is all the same type of problem.
I'm going to assume that it is something with phasing or loading, though I'm not a programmer so I couldn't say for sure.

Please please respond to this and tell us that it is being looked at. This is a huge issue and should not be overlooked.
  • GossiTheDog
    GossiTheDog
    ✭✭✭✭✭
    Log a support call at this link please: https://help.elderscrollsonline.com/app/ask
  • Seroczynski
    Seroczynski
    ✭✭✭
    Thread: Warning : Teleporting bots are back!

    Looks like something else. Excuuuuuuuuse me :-)
    Edited by Seroczynski on 9 April 2014 15:36
    “To alcohol! The cause of, and solution to, all of life's problems.” ― Homer J. Simpson
  • Lizardo
    Lizardo

    Its not the same as the bots. The nodes aren't disappearing. They are just not appearing at all. Only keen eye shows that they exist.
    With the bots the node vanishes after you click it. With this bug you just can't click it because there is nothing to click.
    The node will be there if you relog.
  • Seroczynski
    Seroczynski
    ✭✭✭
    Lizardo wrote: »

    Its not the same as the bots. The nodes aren't disappearing. They are just not appearing at all. Only keen eye shows that they exist.
    With the bots the node vanishes after you click it. With this bug you just can't click it because there is nothing to click.
    The node will be there if you relog.
    Jumped to a conclusion a little bit too quick. Edited my initial reply.

    “To alcohol! The cause of, and solution to, all of life's problems.” ― Homer J. Simpson
  • Lizardo
    Lizardo
    Log a support call at this link please: https://help.elderscrollsonline.com/app/ask

    Ya tried that. Just got a dismissive stock response about my graphics card not being able to handle the game. Even though I can play with all max settings with no graphical problems or lag : P
    The tech support team is pretty much useless.
    This isn't just an issue on my end. It's also happening to other players. (which I know for a fact since I was playing with them at the time)
  • RedBear_77
    This bug started for me about a week ago. It is getting worse and worse. Tonight I logged, used a waypoint in Greenshade and the very first glowing item, either a flower or cotton wasn't there. Great now I log into to log right back out in order to gather materials. This does not just effect my material gathering but also quest objects. It is highly annoying to log out every few minutes in order complete quests or gather mats.

    I received a phone call and email support on this matter. No explanation of why it happens but I followed the steps given and played yesterday with no issues. Here is they information I was given that helped me.

    Please follow the steps that we have provided below to help solve the issue:

    1.Navigate to your "My Documents" or "Documents" folder in the start menu.


    2.Delete the folder named "Elder Scrolls Online". This is a settings folder. It will repopulate when the game launches again.


    3.Navigate to the "C://" drive on your computer from "My Computer" or "Computer". - Open "Program Files (x86)" - Open "Zenimax Online" - Open "Launcher" - Delete the "Program Data" folder.


    4.Close out of all screens and return back to your desktop.


    (These next steps are known as "Clean-booting" your computer and will disable all programs and services that start with your computer that are not the basic Microsoft services. During these steps, please pay special attention to the note that will inform you on how to reverse these changes, if you so choose to. You do not need to reverse these changes and no program on your computer is deleted. They simply do not start, when your computer starts; you will need to manually start them.)

    1.Hold the Windows Key and press the letter "R"


    2.Type in "MsConfig" into the Run box that opens and press enter.


    3.Press the radial button next to "Selective Start-up"(Take note of where it says "Normal Start Up". If you press this and then "Apply" and "ok", then restart your computer, all changes made in this tool during these steps will be reversed.)


    4.Uncheck the "Load Start-Up Items" checkbox.


    5.Press on the "Services" tab located at the top of the box.


    6.Check the "Hide All Microsoft Services" checkbox.


    7.Press the "Disable All" button.


    8.Press Apply and Ok and you will be prompted to restart your computer.


    9.Please restart your computer.


    10.Launch your game and run the "Repair" from the launcher's game option, which are located in between the news title and the news articles.




    Thank you for your patience while we assist you in resolving this issue . Please let us know if you should require any further assistance.

    In another email Zenimax had me run it as run administrator. Forgot to add that part earlier.
    Part of the steps they had me do, removed the addons I was using. After repair, I played for a few hours with no issues and then added back skyshard addon, Played again, still no issues and I then added an alchemy addon. I still did not have any invisible object issues. These are the only two addons I plan on playing with, now. I am not saying that it was the other addons I had causing the issues, but if you do the steps that customer support gives and it fixes, watch what and any addons you install, in case you start getting the issue again. I will update if I start having issues again. The addons I had when I was having the invisible object bugs were: Skyshards-0.3.1; NSimpleCraftingtooltip; Alchemist_008; BatmanStoreFilter; ResearchAssistant-0.4.3b
    Edited by RedBear_77 on 18 April 2014 03:59
  • Lizardo
    Lizardo
    As of right now, it seems that this is still not on their list of bugs they are looking in to.
    It took me three tries of replying to CS to get them to finally understand that this is not a problem on my end and that they have no way of fixing it through the CS team. They ended up sending me this yesterday:

    "
    Greetings again, ***

    I completely understand how this issue would be frustrating and I apologize that the simple fixes (besides logging out and back in again) didn't do the trick. I am going to escalate this incident up so that it can be fully investigated. We will get back to you as soon as we can and we greatly appreciate your patience.

    Warm Regards & Safe Travels,
    Lindsay
    The Elder Scrolls Online Team
    "

    Who knows when they'll reply to me again. But hopefully this end up with the bug team at some point.
  • albinokitten
    albinokitten
    ✭✭✭
    I had this happen for about a week. Had to relog constantly to get my nodes to show up.

    I had taken Keen Eye for clothing and herbs, and my husband had Keen Eye for ore and wood. Whenever the "shiny effect" would appear for me without an actual node he could see my cloth/herb nodes, and vise versa for his ore/wood. It stopped happening about a week ago and we have no clue what fixed it.

    We still have issues with the shiny effect not happening at all when we can clearly see our nodes, only to pick it and disappear without loot. But others have said that is caused by "invisible bots". Still not sure how true that may be.




  • Lizardo
    Lizardo
    I made a new character and tried doing the same quests I was having these issues with and it still happened. Luckily this was mostly happening on Auridon. Though I've seen it a few times in Grahtwood.
    I'm actually not sure the "invisible bot" thing is actually real. From what I can tell, the gathering nodes that disappear are just nodes that someone had collected from, but for some reason didn't despawn properly.
    That's why keen eye doesn't show them. Because at that point they don't actually "exist" they are just an empty object. Just like the boxes and crates that sometimes appear as having content, then when you click it, it instantly turns to (empty).
  • KerinKor
    KerinKor
    ✭✭✭✭✭
    There's two sort of 'invisi-bots' as I saw first-hand last night.

    The first, the most common is in fact inivisible bots, when they harvest a node you hear the sound effects and in places like Bleakrock you see foot activity in the snow and if you're quick you can target them to expose the nameplate.

    The second kind is caused by phasing, I'd read others say it but I saw it myself last night. There was a rune node some distance away and I aw a guy running towards it .. he vanished right where I know a phase boundary to be and a few seconds later the node vanished, it was undoubtedly he who harvested it.

    There was no sound or visual indication of his presence, which there would be with an invisi-bot. Phase boundaries are more common than one would think and I'm now getting to accept that this 'botting' as actually just an unfortunate artifact of a game mechanic.
    Edited by KerinKor on 16 April 2014 14:03
  • Lizardo
    Lizardo
    That's so strange. I wasn't sure there was any proof of these people in the act. So thanks for the info. Hopefully they can fix that issue :\
  • MysticAura
    MysticAura
    ✭✭✭
    Every time I've had the issues OP talks about, a simple re-log has made the objects render properly. The same thing with books that appear to be under a table. They just aren't rendering correctly and a re-log fixes it.
  • Lizardo
    Lizardo
    Relogging isn't a very viable long term fix. That's the problem.
    So far they have made no indication that this is being looked at, making it pretty frustrating.
    Its not very enjoyable if you have to relog every 1,2,3 minutes in the game to continue with quest objectives (depending on the quest). There really needs to be an actual fix for this.
    The only purpose I made this post is due to the fact that the devs don't seem to think this merits fixing. Through their email replies they have never said anything like "this is a known issue" or " this issue is being worked on". Nor have they replied to this thread.

    Hopefully @ZOS_JESSICAFOLSOM or another CM will read this and put the issue at ease. I know there are many bugs, but they all do need to be worked on at some point in this games patches.
  • Branbran
    Branbran
    ✭✭
    I've started noticing quest objectives not appearing as well but I've only started experiencing them after yesterday's patch. I am currently leveling through Auridon myself so I wonder if this is specific to Aldmeri Dominion zones. I've never seen this happen with the other two alliances when I finished their first non-starter-island zones.

    Really annoying bug as it happened with several quests near the northern part of the island. Re-logging did fix the issue but I don't think this is a good solution. If you have to leave it to your customers to fix stuff for you then the product is just bad.
    Edited by Branbran on 16 April 2014 16:38
    Winter-Time
    by Robert Louis Stevenson
    Late lies the wintry sun a-bed,
    A frosty, fiery sleepy-head;
    Blinks but an hour or two; and then,
    A blood-red orange, sets again.

    Before the stars have left the skies,
    At morning in the dark I rise;
    And shivering in my nakedness,
    By the cold candle, bathe and dress.

    Close by the jolly fire I sit
    To warm my frozen bones a bit;
    Or with a reindeer-sled, explore
    The colder countries round the door.

    When to go out, my nurse doth wrap
    Me in my comforter and cap;
    The cold wind burns my face, and blows
    Its frosty pepper up my nose.

    Black are my steps on silver sod;
    Thick blows my frosty breath abroad;
    And tree and house, and hill and lake,
    Are frosted like a wedding cake.
  • Lizardo
    Lizardo
    Most of the quests that I encountered this issue on were in the northern part of Auridon too. If you can list the quests you've experienced this on I can add it to the list.
  • Branbran
    Branbran
    ✭✭
    Sorry, I don't remember the quest names themselves. But it looks like the ones I remember that broke for me you already have listed.
    Winter-Time
    by Robert Louis Stevenson
    Late lies the wintry sun a-bed,
    A frosty, fiery sleepy-head;
    Blinks but an hour or two; and then,
    A blood-red orange, sets again.

    Before the stars have left the skies,
    At morning in the dark I rise;
    And shivering in my nakedness,
    By the cold candle, bathe and dress.

    Close by the jolly fire I sit
    To warm my frozen bones a bit;
    Or with a reindeer-sled, explore
    The colder countries round the door.

    When to go out, my nurse doth wrap
    Me in my comforter and cap;
    The cold wind burns my face, and blows
    Its frosty pepper up my nose.

    Black are my steps on silver sod;
    Thick blows my frosty breath abroad;
    And tree and house, and hill and lake,
    Are frosted like a wedding cake.
  • orashi
    orashi
    Soul Shriven
    me and my wife also have this issue and also in north auridon (dont know about rest of game cause we just finished auridon). You can see the keen eye shining on the ground but theres nothing there. relog will fix this and the node appears. also for different quest items like chests and crystals.
    i just love it when i hear a nirnroot noise and see the keen eye skill shines on the edge of some river or lake but theres nothing there and the nirnroot sound just goes on and on....
  • Coolits
    Coolits
    ✭✭✭
    I've been having this problem also and it's not just restricted to Auridon, it seems to be able to happen anywhere. A relog does work round the problem but it can return anytime so it's not feasible to keep doing this. Very frustrating!
  • RedBear_77
    I updated my earlier comment to include what Zenimax customer support had me do. So far I have only had one issue, a keen eye effect was there but could not see any plant. The next few closest keen eye objects were there So I am assuming it was bot or phase issue.
  • Branbran
    Branbran
    ✭✭
    Just had another quest with a missing quest objective. This one was in Grahtwood where you're doing a quest for Azura to rescue bones from Oblivion. Did it with 3 other un-grouped people and it only glitched out for two of us. It didn't disappear either as I was the first one to the objective, instead the quest marker was slightly sunk into the ground. The last person did not have a problem though and was able to interact with the objective right away.

    Again, relogging did fix the issue, the objective was on the altar as it should be but perhaps slightly off center as part of it was hanging on air. And it does seem to be related to how phasing works.
    Winter-Time
    by Robert Louis Stevenson
    Late lies the wintry sun a-bed,
    A frosty, fiery sleepy-head;
    Blinks but an hour or two; and then,
    A blood-red orange, sets again.

    Before the stars have left the skies,
    At morning in the dark I rise;
    And shivering in my nakedness,
    By the cold candle, bathe and dress.

    Close by the jolly fire I sit
    To warm my frozen bones a bit;
    Or with a reindeer-sled, explore
    The colder countries round the door.

    When to go out, my nurse doth wrap
    Me in my comforter and cap;
    The cold wind burns my face, and blows
    Its frosty pepper up my nose.

    Black are my steps on silver sod;
    Thick blows my frosty breath abroad;
    And tree and house, and hill and lake,
    Are frosted like a wedding cake.
  • RoosterSix
    I'm also experiencing this and as mentioned it seems to be primarily in northern Auridon. Logging out does temporarily remedy it but it's increasingly irritating.
  • SuicideDonkey
    SuicideDonkey
    ✭✭
    I've seen this problem in multiple zones, it's obviously some sort of phasing bug, but it's not limited to harvest nodes, I've seen it happen to quest items as well, either not spawning at all or spawning in the wrong place, it's terribly annoying to have to re-log every half hour or so because of it.
    I suspect it's a much more widespread issue but less people report it because without a gatherer eye trait it's much harder to notice and is probably dismissed a quest bug.
  • Baxter2064
    Lizardo wrote: »
    Issue #1: Keen eye is displaying that a harvesting node is there, but you can't see it or harvest it. Other people around me(who are in the same "server phase") could see it and harvest it sometimes (sometimes not). The only way I've been able to fix it is if you log off and back on. Which is very annoying because of loading times and just not being a very nice fix.

    ...

    It seems to be all throughout northern Auridon for harvest nodes.

    I first encountered this issue in Auridon, but I've seen it since in Grahtwood and Greenshade. (I reported it when I ran into it in Auridon, and that was 3-4 days ago.)
    Edited by Baxter2064 on 20 April 2014 02:48
    "Professionals are predictable, it's the amateurs that are dangerous."
    - Murphy's Laws of Combat
  • SirJesto
    SirJesto
    ✭✭✭
    Yes this is still occurring regularly.
  • Ospoon
    Ospoon
    ✭✭
    Lizardo wrote: »

    Its not the same as the bots. The nodes aren't disappearing. They are just not appearing at all. Only keen eye shows that they exist.
    With the bots the node vanishes after you click it. With this bug you just can't click it because there is nothing to click.
    The node will be there if you relog.

    So far I've encountered a lot of invisible nodes in northern Auridon, though at first I thought maybe it was that I hadn't selected the next tier of harvesting. It does appear rarely in some of the other Dominion zones, though not as prevalent. Honestly, they do have bigger issues to deal with before this, but it still needs to be addressed!
  • RisenDragon
    RisenDragon
    Soul Shriven
    Might just be an Auridon issue. in the Vet 1 zone and this is the first time I've seen this happen. Oddly enough It only seems to happen in the northern half of the map.
  • Branbran
    Branbran
    ✭✭
    In Greenshade now and I'm definitely noticing more of the invisible harvest nodes. Though perhaps it's because I didn't have Keen Eye until recently.
    Winter-Time
    by Robert Louis Stevenson
    Late lies the wintry sun a-bed,
    A frosty, fiery sleepy-head;
    Blinks but an hour or two; and then,
    A blood-red orange, sets again.

    Before the stars have left the skies,
    At morning in the dark I rise;
    And shivering in my nakedness,
    By the cold candle, bathe and dress.

    Close by the jolly fire I sit
    To warm my frozen bones a bit;
    Or with a reindeer-sled, explore
    The colder countries round the door.

    When to go out, my nurse doth wrap
    Me in my comforter and cap;
    The cold wind burns my face, and blows
    Its frosty pepper up my nose.

    Black are my steps on silver sod;
    Thick blows my frosty breath abroad;
    And tree and house, and hill and lake,
    Are frosted like a wedding cake.
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