Can confirm this bug, also I know of other people in game who experienced the same bug with missing achievements.

@Valkner

Please refer to my reply to ShellaSunshine about previous Achievements being no longer recorded (or, if recorded, not displayed): PC-NA Housing Achievments Resetting

By the way, in your OP, you must include the platform and the mega-server on which you play TESO, i.e., the one on which you have encountered the problem. ZOS cannot investigate without that information. Please read Guidelines For Bug Report Forum before posting a bug report.

First, on which platform and mega-server did the events you described occur (or not occur)?? Were they on PC NA?? If not, then please read the Guidelines For Bug Report Forum and disclose that information.

@ZOS_GinaBruno, @ZOS_BillE

thegreatme wrote: »

I'm not sure if this is completely related, but something similar happened with a friend. We ran normal Sunspire with a group and completed it, more than once, but then either he never got the completion credit or the dragon head trophy or it reset and he didn't notice because he doesn't track achievements all that much. I know he completed the Trial because I ran it with him and I got it, but he didn't.

....

Ordinarily, when a delve, dungeon, or trial is "completed" by a character, the game software displays an announcement of that fact on the HUD (i.e., for that player to read). If the character has satisfied the requirement(s) for an Achievement, that will be announced. If a Trophy is added to the player's collections, then that will also be announced on the HUD.

When there is no corresponding announcement, then:

1. either the character has not satisfied the requirements to "complete" the venue, or has already completed the delve, dungeon, or trial previously;
2. either the requirement for the achievement (if any) has not been satisfied, or the achievement is already currently recorded;
3. either the character has not satisfied the requirement to be awarded the trophy (if any), or the trophy was previously added to the player's Collections.

For example, my character joined a fight with a delve boss after another player's character began it. But after the boss died, there was no announcement that the delve was completed. What I did not know is that there were four "adds" nearby which the other player's character had already killed before attacking the boss. They re-spawned after the boss was dead. After my character killed them, the announcement that my character had completed the delve was displayed.

Which is to also note that, if a character departs too quickly from the area where a fight occurred, then no announcements will be shown on that player's HUD. Also, it is possible (1) that the character might not be acknowledged as completing the delve, dungeon, or trial, and/or (2) their achievement, if any, might not be recognized, and/or (3) a trophy -- if one is awarded -- might not added to the player's collections.

Else, the only time that such an announcement(s) have not been displayed when they would have been, is when my character was killed either just before or just after the Boss was shown as dying and/or dead on the HUD.

In that situation, an announcement(s) was not shown regardless of whether the character fought alone, or was aided by other PCs who joined the battle, or was a member of group which fought the enemy. However, in my experience, there is some inconsistency as to whether a dead or dying character who is a member of a group will nonetheless receive any acknowledgement for participating in the battle. Also, a resurrected character might not have an opportunity to loot a corpse(s).

For example, during the recent Elsweyr Dragon event, my character should (?) have received 2 Event Tickets for participating in a specific fight with a Dragon. However, the HUD showed that my character died while the Dragon fell over dead. The Event Tickets were not added to the total shown on the Bags > Currency display panel. After participating in a fight with another Dragon before the next re-set (i.e., on the same day), my character was alive, and two Event Tickets were awarded.

If that situation has never happened with your friend's character, then there is a problem in the game software.

As Support advised, after a player re-plays the action(s) necessary to satisfy the requirements for an achievement that was not awarded, then sometimes it will be shown as earned on the Journal Achievements feature. Else, there is a problem with the software, and not just because the achievement was not recorded the first time, or it has since been "re-set" to not recognized.

wrath_of_erana wrote: »

so whether or not you get to keep your achievement is TBD. is my refund TBD?

In my experience, a refund does not remain "to be determined". ZOS has already decided that there will not be one.

Shadowshire wrote: »

First, on which platform and mega-server did the events you described occur (or not occur)?? Were they on PC NA?? If not, then please read the Guidelines For Bug Report Forum and disclose that information.

@ZOS_GinaBruno, @ZOS_BillE

Ordinarily, when a delve, dungeon, or trial is "completed" by a character, the game software displays an announcement of that fact on the HUD (i.e., for that player to read). If the character has satisfied the requirement(s) for an Achievement, that will be announced. If a Trophy is added to the player's collections, then that will also be announced on the HUD.

When there is no corresponding announcement, then:

1. either the character has not satisfied the requirements to "complete" the venue, or has already completed the delve, dungeon, or trial previously;
2. either the requirement for the achievement (if any) has not been satisfied, or the achievement is already currently recorded;
3. either the character has not satisfied the requirement to be awarded the trophy (if any), or the trophy was previously added to the player's Collections.

-snip-

Its on PC-NA, yes, which is why I replied to this. I know for a fact this person ran a full completion of Sunspire including adds/sidebosses, at least once, but I think three times? They never got the Nahviintaas head trophy which the only requirement for is "Complete Sunspire". They can buy the achievement furnishings tied to completing Sunspire (the dragon doors from the achievement furnisher, which is on display in their house), but they don't have the dragon head trophy. Which leads me to believe this is a bug, not a matter of non-completion.

ZoS's given solution via support ticket was just "get a group and complete it again". I'd think completing it three times previous and not getting it any of those three times would send home the point that running it a fourth time probably won't produce any better results. That's assuming of course being able to actually get a group together to run and complete it (haven't had a lot of luck finding groups that are both capable of completing Sunspire and aren't rude at the same time, and frankly a digital trophy isn't worth putting up with BS repeatedly when the game is bugged).

More players are experiencing issues with achievements disappearing since Dragonhold got released. When can we expect a fix? It’s been 3 months already.

Yes me too.
also cant use Ancient Dragonguard station because achievement is missing but have all for that...
achievement funisher missing because im at 0 quests...

plz do something asap.

My housing achieves have reset and I'm super paranoid about doing new content. I too would really like some sort of eta on fixing this or at least an update on the issue.

They have event and EU servers are down every day for hours.

today i lost my soul magic skill line and psijic order skill line, too. 100 points away
i dont thing there is a way to got it back...

So this is the only achievement bug thread that has gotten a dev response that I know of.

Is this still an issue for you PC players?

I’m missing my daily rewards and just reading about the game instead of playing at this point. I read the PS4 patch notes but I didn’t see anything about a fix and nothing here as well.

Some info please

Thanks @Zyva for your reply. I spread the news to my friends on PS4, but so far no one I know has noticed any achievements lost. Of course, it might not affect everyone and even if it does you might not know right away.

I guess I will continue to avoid playing, because if it’s a bug in the PC code it is likely to be an issue on all platforms.

I just renewed my ESO Plus not long ago, I hate to not play but hope that a patch that comes later will avoid any losses that cannot be reversed.