Character restoration and bank

dannymcgr81b14_ESO · August 2019

Are they still telling you to empty your bank before asking for a character restoration? I deleted a necromancer and am wondering about asking for him to be restored. However, my bank has around 300 items in it. If you still need to empty the bank I will probably just forget the whole thing. Thanks for any help!

Taleof2Cities · August 2019

It’s best to get your Online Support ticket going first, @dannymcgr81b14_ESO ... then let Support tell you whether it’s needed or not.

Because not every character case is the same.

Not to mention, Support is not able to restore a character in every single case either. Just so you’re aware on the off-chance they can’t.

dannymcgr81b14_ESO · August 2019

Thanks for answering. Good idea!

Taleof2Cities · August 2019

Be sure to list the ticket number in your thread, here, @dannymcgr81b14_ESO.

dannymcgr81b14_ESO · August 2019

Thanks again for your help. I put in a support ticket: 190817-002142 We'll see what happens. I did it to myself so I can't really blame them if they can't restore him. Can't even blame an angry girlfriend or little brother!

dannymcgr81b14_ESO · August 2019

Well, they answered me but I don't think they read the ticket. They told me the character delete resets about every 24 hours. I think they mixed me up with someone else.

Taleof2Cities · August 2019

The first response is always a canned response, @dannymcgr81b14_ESO.

Be sure to follow up and be persistent but polite.

You may get a response from a friendly forums mod tomorrow or Monday ... so check back.

ZOS_Bill · August 2019

@dannymcgr81b14_ESO

Please check your inbox for information on your ticket #190817-002142.

dannymcgr81b14_ESO · August 2019

Thank you BillE and also thank you Taleof2Cities! I really appreciate the help!

dannymcgr81b14_ESO · August 2019

Well, they said they couldn't do it. Oh well. Just wanted to say thanks for your help and advice!