Major Bug (Back?): Spinning Characters.

Romilly · November 2018

This happened once or twice in the previous patch, usually if I manually set it to FullScreen once I logged in. I was hoping you'd fixed this, but apparently not.

ZOS_Bill · November 2018

If your camera is spinning please follow these steps to resolve this issue:

Open "System Preferences"
Select "Security & Privacy"
Select the "Privacy" tab
Scroll down and select "Accessibility" on the left
Unlock the menu to allow changes
Either add or uncheck and recheck "ZeniMax Online Studios Launcher"

For the best results, follow these steps after you've logged into character select. You may need to click into the game after checking the option before you lock the menu for the change to take effect.

zarnon_akoni · November 2018

How many weeks did it take for this kind of response to happen? Thanks for doing it but this should have been done and made sticky 2 or 3 weeks ago. Instead you leave players sourcing answers here or elsewhere and just *** off your customers for a lack of response. It's almost funny that this response came out today. Weeks of complaining from many about the lack of communication around major performance gaffes and when there is finally meaningful (read: actionable) communication its about the simplest thing that customers figured out on their own and had been doing their best to share with each other. Please do better.

blacksghost · November 2018

It’s all very well resetting permissions in security but this bug should be properly fixed not just managed.

karpok · November 2018

It is not only after updates.
It also get reset if you launch pts server because live app and pts apps are 2 apps with the same name.

Romilly · November 2018

Well Ive tried it, I'll see what happens, but seriously, why does privacy settings affect graphics/mouse issues like that?