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Greenmangaming Imperial Edition Game Code issues.

Regnaroth
Regnaroth
Soul Shriven
Hello,
I have bought the Imperial Edition from greenmangaming, now i have received 3 code to redeem from them. But fro some strange reason i have to do it in the order they wrote them down for me. Since the early access code is the first and i have already redeemed it, greenmangaming told me to skip it and redeem the game code first. So i did that and got redirected to a sub process site. Now as far as i know buying the game gives you one mouth game time, and that awesome for trying the game, but I do not know if I am gonna play it longer then that. The issue is here to redeem my game code and my explores pack code i have to complete the sub process and pay at least another 13 Euros, now no where was stated that in order to received all my Imperial edition digital content I will have to pay for a second month. I am playing the game atm and I have the IMP horse IMP transmog rings of mara, but I did not receive the pets or the explores pack. I have contacted both greenmangaming and eso about this. At greenmangaming they told me have to redeem in the order they wrote it in the mail i got and that i could chance my sub immediately after i complete the sub process. that is not true since they immediately charge me 13 Euros. At ESO they told me there is no other way then to pay the 13 Euros for the second mouth. All this and the really bad early access experience with bugged quests and server maintenance at prime times for Europe puts me off playing the game. So the point of this thread is see if anyone else had this issue and what you guys think about ESO hiding the fact, that you have to buy another mouth to just simply redeem your game code.
  • Maestro_Sartori
    Maestro_Sartori
    ✭✭✭
    You won't be charged for that first 30 days. It will show up as pending on your cc then will go away.
  • Regnaroth
    Regnaroth
    Soul Shriven
    But the first 30 days are in affect now, are they not? So they are charging me for the second month.
  • Maestro_Sartori
    Maestro_Sartori
    ✭✭✭
    They'll charge you for the second month when the second month starts. You can cancel if you want at the end of these first 30 days.
  • Regnaroth
    Regnaroth
    Soul Shriven
    Thank you for the help, I did as you said and now i can see it saiys you will be billed next mounth. This was very frustratinga experience for me tbh and their account page is really bad compared to blizzards. For expemple you can even see what version of the game you have anywere. Again thank you very much for the help Maestro.
  • NeKryXe
    NeKryXe
    ✭✭✭✭✭
    i'm also having problems with greenmangaming codes but i'm not even understanding what's happening.

    when i bought The Elder Scrolls® Online: Imperial Edition Pre i received one code that was fine, then, a few days ago they sent me again the same code and 2 more, i don't know what's those codes for, and they don't say anything. anyway, one of them worked and i got again the The Elder Scrolls® Online: Imperial Edition Pre (weird) but somehow one code is invalid or fake, but i don't know what's that for.
    Edited by NeKryXe on 6 April 2014 15:59
  • NeKryXe
    NeKryXe
    ✭✭✭✭✭
    i just found out that the codes are for:

    - 1 x EARLY ACCESS code
    - 1 x MAIN GAME code
    - 1 x EXPLORER’S PACK code

    so, it looks like greenmangaming are sending fake or invalid EXPLORER’S PACK codes. but, it's not only that, the MAIN GAME and EARLY ACCESS codes from greenmangaming also seem to be somehow wrong, because i never received any pre order bonus and i only got the ring of mara and i can play with imperial.
  • Regnaroth
    Regnaroth
    Soul Shriven
    Ignore the EARLY ACCESS code. To activate the MAIN GAME code NeKryXe you need to go through the sub process and FAKE buy the second month for the code to become valid. Then after that you need to activate the EXPLORER’S PACK code and you need to do this in this ORDER otherwise it will not work. Hope this helped.
    Edited by Regnaroth on 18 April 2014 22:58
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