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Game Crash on Login

Shlank
Shlank
Soul Shriven
Game crashes almost immediately after logging in.
  • Madjoker12
    Madjoker12
    Soul Shriven
    same here
    Edited by Madjoker12 on 30 March 2014 10:29
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Are you guys receiving any error messages when the game crashes?
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Madjoker12
    Madjoker12
    Soul Shriven
    yes
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Could you tell us what it is? :)
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Faevallen
    Faevallen
    Soul Shriven
    Are you using beta client?
    I believe early access does not start for another half hour.
  • Madjoker12
    Madjoker12
    Soul Shriven
    the crash reporter pops up
    i had this in the beta to and tryed to reinstall and repair it but it doesnt work
    Edited by Madjoker12 on 30 March 2014 10:34
  • fireflies
    fireflies
    Soul Shriven
    countdown is at 26...
  • Shlank
    Shlank
    Soul Shriven
    I get crash report window but no error code.
  • Madjoker12
    Madjoker12
    Soul Shriven
    Faevallen wrote: »
    Are you using beta client?
    I believe early access does not start for another half hour.
    nope
    my friend plays it right now
    Edited by Madjoker12 on 30 March 2014 10:36
  • Madjoker12
    Madjoker12
    Soul Shriven
    i find a forum that fix it Right click launch icon
    and take "Run this program as an administrator"
  • Shlank
    Shlank
    Soul Shriven
    Sadly that does not seem to have fixed the crashes for me.
  • Soraellion
    Soraellion
    ✭✭✭
    Same here, crash report but no error code.

    Tried everything; lowest graphics settings, disabling sound, checking for latest drivers, reinstalling V++ and DX, running eso.exe as admin and set to compability mode, repairing, tried both full screen as windowed.

    It doesn't help. My PC is easily good enough and has no issues in any other application. Also, it doesn't always crash at the exact same moment; after entering PW and clicking login it can happen that second or perhaps 5 seconds later.

    Here's some info;

    Win7 64 bit Dutch
    i5 750
    GTX 550 Ti
    8GB
    onboard sound
    Fresh client downloaded this Friday, so no old beta files

    Game Consultant info can be found here

    Crash report info here.



    Edited by Soraellion on 30 March 2014 11:26
  • BigJulian
    BigJulian
    Im having same issue. it just says "unexpected error"
    Edited by BigJulian on 30 March 2014 11:11
  • BaconBorn
    BaconBorn
    ✭✭✭
    same here. unexpected error has occurred. tried repairing installation, no help
  • Jiimmyruk
    Jiimmyruk
    also have a similar problem, pc is above recommended spec, ran beta just fine. i can log in but when im playing the game seems to crash or kick me out back to log in
  • Hebel
    Hebel
    Soul Shriven
    I also am getting constant crashes. Happens directly after the main account wide log in. The sound keeps going but nothing happens.

    Lowest settings don't work. Compatibility modes of various types don't work. Disabling SLI doesn't work.

    This is exactly what I created a ticket about 3 rounds of beta ago, still no solution.

    Win.7 Ultimate
    Dual nVidia Titan GPUs (SLI)
    64 GB RAM
  • Jiimmyruk
    Jiimmyruk
    I have also tried running on lowest settings, it still crashes, just ran repair and theres no difference.
  • Hebel
    Hebel
    Soul Shriven
    No error code of any kind for me too.
  • cavar
    cavar
    Soul Shriven
    I have the same issue. No error code. Just crashes every time. Have tried the repair option and still nothing. Computer is way above recommended specs.

    Update: I ran as admin and everything seems to be working now. Character is taking forever to load into the world however.
    Edited by cavar on 30 March 2014 11:53
  • BaconBorn
    BaconBorn
    ✭✭✭
    I don't even have to login to crash
  • Remo
    Remo
    Soul Shriven
    Having the same issue. I wasn't able to get in, during beta either. I simply try to log in, input my password. It starts to play the cut scene about 10-15 seconds in I crash with the "eso has stopped working" message. I'm playing on my desktop which more than exceeds the recommended requirements.
  • Hebel
    Hebel
    Soul Shriven
    Precisely the same here
  • BaconBorn
    BaconBorn
    ✭✭✭
    i crash after 55 seconds
  • Soraellion
    Soraellion
    ✭✭✭
    Any sort of update would be nice btw.
  • Shlank
    Shlank
    Soul Shriven
    Opening task manager and ending the processes "RzKLService" and "RzFPS" (both linked to razer programs) seems to have stopped the crashes for me.
  • technicallyanythingub17_ESO
    I too have the issue when clicking Play. It still shows Initializing on the left of the bar and I get the white support dialog box. I tried the Administrator fix without success. It would be nice to get an acknowledgement of this issue too!
  • RainbowOfChaos
    I think my problem is similar. I Open the client fine through the launcher, type in my info and when I click Login it thinks a bit then freezes with the music still going and then... Crash report with no error code at all.
  • Hebel
    Hebel
    Soul Shriven
    I tried and could not find any razor processors by that name. Anyone know if Xeon processors are supported? (I am running two of them.)
  • akibab16_ESO
    So glad i am not alone on this. I have had this issues for months now. I have been using the DX9 client to get around it but i am sick of using it.
  • Soraellion
    Soraellion
    ✭✭✭
    So glad i am not alone on this. I have had this issues for months now. I have been using the DX9 client to get around it but i am sick of using it.

    How to start the game in DX9 mode?

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