Game Crash on Login

zephonimb14a_ESO

Shlank wrote: »

Opening task manager and ending the processes "RzKLService" and "RzFPS" (both linked to razer programs) seems to have stopped the crashes for me.

I did not find this particular process but I killed all razer processes anyway, and that resolved my crashing issue for now, made it a whole 5 minutes with no crash, so that is better than anything I had before.

akibab16_ESO

If you go to Documents > ESO > Live > UserSettings.txt you search for the line "SET GraphicsDriver.7 "D3D11" and you change it to D3D9.

devans770

I have also been getting this issue, Dual Nvidia GTX780, Win8.

akibab16_ESO

So i fixed the issue thanks to Shlank. It was a Razer processors causing the issue. In this case it was "RzFPS". Stopping it did not seem to affect any of my razer products so i am unsure what it does.

If anyone else has a Razer product i suggest giving this a shot.

Hebel

I was unable to find that process, "RzFPS" running. I am however using a razer keyboard and mouse. Is that to blame?

akibab16_ESO

Hard to say. My mouse, keyboard and headset is all Razer though xD

Hebel

I have removed any razer software from my computer, but cannot find that "RzFPS" process. I am still using my razer components, however.

For those looking for the "RzFPS" function, it can typically be found here: C:\ProgramData\razer\switchblade\apps\razer\65bfe244-2354-4e41-adc9-ccf6be3b5f75\rzfps\rzfps.exe

Anyone come across any other solutions?

noodleconsistenciesb16_ESO

I have the same issue except I don't receive and error code, it just says "not responding" and my whole computer freezes. I tried to repair but it froze at 73% repair each time. I uninstalled and attepted to reinstall but it freezes doing that as well. I'm at a loss. I've tried everything.

Hackett33

Mine is also just crashing after clicking login no error or anything. Glad I found others with the same problem. Will give them till Monday before I request a refund.

bigredrm_ESO

I am all of the sudden getting this. Now my nvidia driver is crashing.

geniraal

This did fix my problem

1.I did delete the file
For those looking for the "RzFPS" function, it can typically be found here: C:\ProgramData\razer\switchblade\apps\razer\65bfe244-2354-4e41-adc9-ccf6be3b5f75\rzfps\rzfps.exe

2.Opening task manager and ending the processes "RzKLService" and "RzFPS" (both linked to razer programs) seems to have stopped the crashes for me

3.If you go to Documents > ESO > Live > UserSettings.txt you search for the line "SET GraphicsDriver.7 "D3D11" and you change it to D3D9

4.Run as adminstrator

Thanks

tydrys

my game crashes kept comin from my razor synapse program stopped it from running then opened game has ran for 20 mins now no crash yet i was not gettin crash reports or anything would just lock my comp on black screen an would have to restart to fix

ZOS_PierreL

Hello @tydrys.

We have created a ticket especially for you. One of our agent will contact you directly via your email address.

Thank you for your patience.

tydrys

ZOS_PierreL wrote: »

Hello @tydrys.

We have created a ticket especially for you. One of our agent will contact you directly via your email address.

Thank you for your patience.

lil good it did cause the tech team didnt now how to fix now waitin for t2 techs to call