Can't login on NA server

Deedleqwerty · August 2017

Stuck in a permanent load screen after the notification screen.

ZOS_Bill · August 2017

Most issues related to getting stuck loading can be resolved by following the troubleshooting steps below:

1. Completely log out of the game client and restart your console.

2. On your PS4 you can also delete your game's save data:

To delete save data on PlayStation 4
From the PlayStation Dynamic Menu, navigate to Settings.
Go to Application Saved Data.
In Application Saved Data, select The Elder Scrolls Online: Tamriel Unlimited.
Press the [Options] button of the controller on the ESO Save Data.
Select Delete.

Please be aware that deleting the save data will only reset your options settings and that no character data will be affected.