Can't login on NA server

Deedleqwerty

Stuck in a permanent load screen after the notification screen.

ZOS_Bill

Most issues related to getting stuck loading can be resolved by following the troubleshooting steps below:

1. Completely log out of the game client and restart your console.

2. On your PS4 you can also delete your game's save data:

• To delete save data on PlayStation 4
• From the PlayStation Dynamic Menu, navigate to Settings.
• Go to Application Saved Data.
• In Application Saved Data, select The Elder Scrolls Online: Tamriel Unlimited.
• Press the [Options] button of the controller on the ESO Save Data.
• Select Delete.

Please be aware that deleting the save data will only reset your options settings and that no character data will be affected.