As a healer I'm often surprised how bad some people in a dungeon play. And -don't get me wrong at this point- it's not because they don't know the dungeon, it's because they lack the knowledge of pure basic mechanics like blocking, doting or dodge rolls. With this in mind a pure mentor system would hardly change that problem.

The problem we have to adress occurs much earlier. The first and only time you learn how to block, roll and interrupt is in the tutorial. Sure, sometimes you have those clues poping up on screen, but seriously: you are new to the game, you don't know what you do in combat, that damn huge monsters stands in your face and then you shall read that tiny hint? That just isn't working.

So how to solve this now? The idea came up a few times already since the launch of the game (or at least undaunted enclave launch): we need undaunted dungeon training. I don't care if you call it an academy, practice ground or whatever. But we REALLY need REPEATABLE scenarios where you not only learn the basic mechanics of the game but also the mechanics of a specific role.

I would suggest before running your first dungeon -we all remember the undaunted quest that send us to our first dungeon around lvl 8- you are instead send to said training ground. You are shown the importance of the key mechanics first and then a short tutorial for a chosen dungeon role follows (like importance to taunt as tank, DoTs and abilities as DD (I look at you LA spamming bow users!) and heals for healers). You can repeat this at any given time and also do the tutorials for the other roles. After that, you may run dungeons. Important is in this case, that veteran players shouldn't have to do this on every char. Once for each role should be enough.

For veteran dungeons on the other hand I would suggest another training. Not to learn mechanics, but to test your power. This would reduce frustration in most dungeon runs, while this test could also give players more advice how to improve their character without looking for advice out of the game (ex. change the +phys resist set for + dmg set). You shouldn't be able to queue for vet dungeons in group finder until this is finished. You anyhow SHOULD be able to enter the dungeon with a premade group (guildies for example).

If THIS system is in place and working you THEN can add a mentor system with a seperate mentor queue in the groupfinder. Players who have finished the dungeon can decide if they queue as mentor or normal. You can obviously only queue as mentor if you completed that dungeon (multiple times maybe?). Players who haven't done that dungeon ever before automaticly queue as students. Again, once per account should be enough to don't punish vet players too much. So while I would still require the power test for all chars, players who have done a dungeon already on any char shouldn't queue as students anymore.

To lure people into the mentor role there should be a reward. Important is that this reward is no skilline, nothing unique and so on. Else you would get people into the mentor role that just want the reward. Crafting mats, gold, undaunted keys or exp scrolls/potions could work.

Never understood this need for 'rewards'.. I've always thought that having fun playing the game should be its own reward. I you're not having fun playing, why are you playing?

I mean would adding a reward suddenly make it fun? Or is it just adding the illusion of fun?

Imho, work is the thing you have to do for rewards - because it generally isn't fun - and the rewards (paycheck) are therefore the only reason we do it.

So, you gotta ask yourself - Is ESO fun or is it Work...?

(btw, this ties in with stuff like 'why nerf stuff we've 'WORKED' for? etc.)

Neat idea op. I'm a noob in eso but was a very experienced wow player so I see both sides. Ran my first group dungeon (at 254 cp -feel free to have a laugh at that) and I felt bad because there was a mechanic I screwed up two times in a row that made a fight needlessly difficult. What's worse is I couldn't get my comms working right so I couldn't even hear the hate (or advice) that the group leader was no doubt spewing my way (I could see the names on the bottom right so I know they were trying to speak to me). I felt pretty bad about putting vets through that. I would love a way to denote that it is my first time in group finder etc...