Disappearance of jewelry, hair styles and other adornments

Tyrion87 · January 2017

For about two weeks I've been experiencing this annoying bug. When using wayshrines or entering a location which requires a loading screen to pop up like dungeons, I lose some of my appearance adornments like hair styles, hats, costumes, personalities and jewelry (this one I always lose while other things from time to time). As far as I know the other people can still see these so they are technically equipped but on my wardrobe list I have these things "unchecked" and I don't see them on my character as well. When I try to equip them once again, I need to click on them twice just like I would have to firstly take them off and then equip again (i.e. only after the second "click" an adornment is shown as checked/equipped again).

I'm on PC/EU.

@ZOS_GinaBruno @ZOS_JessicaFolsom
I don't see any fixes to this in any of the PTS patch notes. Do you know about this bug? Is this going to be fixed soon? Cause it is really really annoying...

BigBragg · January 2017

I have had body markings disappearing every time I load one specific character in, or change zones. So tired of having to reapply it every time I bounce around to do crafty stuff.

Balticthunder · January 2017

I was not careful enough and bought Dominion tattoo pack and yes, body markings disappear every time after I go through the loading screen. Face marking stays though.
Now I browsed forums and saw some old posts about this bug, seems that this problem was buried and left behind, nothing has changed since November 2016, not even anoucments, like ""we are working on it"" or "will be soon fixed"" !!!
We paid for it, why are you selling broken things?!

Here is another complain on PC Technical Support subforum about Aurbical tattoos disappering ( and they comes from crown crates lol!) with no response:
https://forums.elderscrollsonline.com/en/discussion/315966/crown-store-purchase-aurbical-symbols-body-markings-disappearing#latest

BigBragg · January 2017

Whelp if the best thing to do is submit bug reports, perhaps we should do it every time it happens. Squeaky wheel and all.

Meld777 · March 2017

Same here. WTF ZOS, you sell cosmetics for real money, but what's the point if we can't see them on our characters? Every time I port somewhere or relog, the following items disappear: The Aurbic Eye, Long Patriarch Beard, Nose Rung and Earlobe Studs (pretty sure it's a typo in game - "Ring"), any Body Markings, but I usually wear Wild Vines' Embrace Tattoos.

Many hair styles tend to disappear on teleportation on relogging/logging in as well.

bus10 · March 2017

Reposting from a different thread with a similar issue: https://forums.elderscrollsonline.com/en/discussion/319434/face-and-body-markings-packs-bug#latest

bus10 wrote: »

What I really dislike about ZOS's handling with in-game cosmetics is their choice of making new markings, hair styles, and accessories as collectables. Sure, being able to change your hairstyle anywhere at anytime is cool and all, but it doesnt feel like a lasting change tied to your character, instead it feels like wearing an extra wig or a fake tattoo. This is especially apparent when equipping a disguise and all of your crown purchased ascesories suddenly disappear.

Here's my pitch: Everything new you've acquired from the crown store - markings, hair styles, adornments - shouldn't be exclusively accessed through your collectibles, it should also be accessed through the character appearance change when creating a new character, and through the appearance change token. Either way, appearance collectables needs a revamp.

Sereliel · April 2017

here was my thread and still no attention from them.
https://forums.elderscrollsonline.com/en/discussion/319434/face-and-body-markings-packs-bug?

xSkullfox · April 2017

Problem still exists !

Greensea · April 2017

Same problem, my hair style is changed back to default every time I travel.

Melethgil · April 2017

Hello,

I am having the same issues on PC! I recently bought cosmetic pack: body markings.
When I put it on my two Bretons the body markings just keep disappearing after a teleport/travel/relog. If I want to put them back on I will need to click it multiple times to see it again. My friends are still be able to see the customization while I cannot.

On my Khajit it does not disappear however, and have not tried it on my High Elf yet since I haven't played her much yet.

Is there still a fix on the way? Cause as much as I like it that my friends can see it, I'd like to enjoy it too :P

Greensea · April 2017

Melethgil wrote: »

Hello,

I am having the same issues on PC! I recently bought cosmetic pack: body markings.
When I put it on my two Bretons the body markings just keep disappearing after a teleport/travel/relog. If I want to put them back on I will need to click it multiple times to see it again. My friends are still be able to see the customization while I cannot.

On my Khajit it does not disappear however, and have not tried it on my High Elf yet since I haven't played her much yet.

Is there still a fix on the way? Cause as much as I like it that my friends can see it, I'd like to enjoy it too :P

For what it's worth, I'm also a Breton!