ZOS: Group Tool teleport broken, please reduce the manual teleport to "pledge DG" to 1 gold

eagles9595b16_ESO · March 2017

Hi ZOS,

Since several week now the group tool teleport is broken.
2 patches and nothing repaired so I think it's time for you to take approriate action toward your customer.

As you know, right now the group tool is bugged :
-Once you have a group (manually done with invites) and you perform a ready check for any dungeon, you may or may not be teleported into the selected dungeon.
I noticed that usually if you have a gorup for 2 pledges, the first one you can teleport but not the second... has to be confirmed.
Anyway, if by chance you get teleported, most of the time once you're in the DG you see the "removing" cooldown on your screen... The entire group is removed just after being teleported.
Even worse, once you get back to where you were before the teleport.. you also have the great " 15 minutes group finder cooldown" on all members !!!
So nobody can use the group tool anymore for 15 minutes and we don't have any other choice than using the manual teleport into a dungeon and pay the fee.

Sorry ZOS but it's not acceptable anymore, I can easily understand that you're working on a fixe but in the meantime we don't have to be punished 3 times:
- teleported and removed form dungeon
- 15 minutes cooldown for all group members
- one of the group has to pay several hundreds of gold to be manually teleported into the dungeon (3 pledges)

I think it's time for you to demonstrate that you can act properly based on the situation and reduce the cost of any manual teleport into any pledges dungeon to 1 gold.

Thanks for your understanding

FerrumnCutem · March 2017

Everyday for the past weeks I have been trying to do some normal randoms for the exp bonus to level my alts. And everyday I have been kicked out off at least 6 out of 10 dungeona just because of this bug.

IronCrystal · March 2017

You aren't forced to pay any fee....you can use a wayshrine and when one person gets there you can port to your group members.

I'm not saying the group finder isn't bugged, as it clearly is. But there is no reason to remove a teleport fee.

MAOofDC · March 2017

eagles9595b16_ESO wrote: »

Hi ZOS,

Since several week now the group tool teleport is broken.
2 patches and nothing repaired so I think it's time for you to take approriate action toward your customer.

As you know, right now the group tool is bugged :
-Once you have a group (manually done with invites) and you perform a ready check for any dungeon, you may or may not be teleported into the selected dungeon.
I noticed that usually if you have a gorup for 2 pledges, the first one you can teleport but not the second... has to be confirmed.
Anyway, if by chance you get teleported, most of the time once you're in the DG you see the "removing" cooldown on your screen... The entire group is removed just after being teleported.
Even worse, once you get back to where you were before the teleport.. you also have the great " 15 minutes group finder cooldown" on all members !!!
So nobody can use the group tool anymore for 15 minutes and we don't have any other choice than using the manual teleport into a dungeon and pay the fee.

Sorry ZOS but it's not acceptable anymore, I can easily understand that you're working on a fixe but in the meantime we don't have to be punished 3 times:
- teleported and removed form dungeon
- 15 minutes cooldown for all group members
- one of the group has to pay several hundreds of gold to be manually teleported into the dungeon (3 pledges)

I think it's time for you to demonstrate that you can act properly based on the situation and reduce the cost of any manual teleport into any pledges dungeon to 1 gold.

Thanks for your understanding

You know you can teleport to any of the dungeons for free by going to a wayshrine. Just like when you teleport from one wayshrine to another. Also you can teleport to group members for free. So to solve your gold spending problem either go to a wayshrine or wait until someone else does and teleport tothem.

Huyen · March 2017

This problem isnt only for pre-made groups. Seen it every single day using the random feature. Exept when I get White Gold Tower, wich is sadly in 90% of the times...

Tasear · March 2017

For 15min timer, here's a temporary fix

Remove player d from group, use group finder to add player. This will allow you to port in to random.

P.S group finder doesn't like double icons. As such I predict the issue is it's not reseting the variable. I say this because you notice that if you switch to tank after being DPS for say to trick group finder it does not see variable change. @ZOS_JessicaFolsom

eagles9595b16_ESO · March 2017

I know that I can travel with wayshrine.. thanks for the advices I guess.
You didn't get the point at all or you're not doing pledges.

If a group leader uses the group tool and ready check to be teleported it's for a reason: fast travel into the DG directly !
Now you mentioned wayshrines.. you need to have discovered them first.. and not all players have all of them usable.

In addition to this, the group tool was working fine before last homestread patch... I don't think that asking people to travel with wayshring to the dungeon and then back to the undaunted NPC is great fun.

The bug is not due to players bad behavior, it's ZOS's responsability to acknoledge the problem and to propose a workaround while they find a proper fixe.
Hundreds of players are experieceing the bug and ZOS should reduce the cost of any TP to pledge dungeons as a workaround.

That's my opinion, you don't have to agree.

t3hdubzy · March 2017

Been leveling a new toon trying to get skill points while max out xp, so i tried random normals. We port into the dungeon only to be booted because we are not compatible, or something we get ported before i can read the message. We are then placed with a 15min cooldown.

Meld777 · March 2017

Broken code:

- After a group is found and everyone accepted, everyone gets ported out and gets the penalty. If the group ports in manually again, it doesn't count as group finder, so no random reward.
- Instant disband once a group is found and everyone accepted + penalty for whole group.
- If your group just finished a dungeon, the group cannot use group finder. After everyone accepts and a group forms, nothing happens.

Broken logic:

- DDs have a queue time much larger than healers or tanks (sometimes no pop in 3 or 4 hours of waiting, while instant pop for healers and tanks). When the queue pops and a healer or tank doesn't accept, all 4 party members get thrown out of the queue, meaning the DDs waited for nothing, while the healer and tank can just instantly requeue and get a group. Players shouldn't lose their queue position when someone else declines.

Regarding broken code, it's not something that happens on occasion. It happens 9 out of 10 times at least. I haven't had a successful queue in at least a week.

MAOofDC · March 2017

Meld777 wrote: »

Broken code:

- After a group is found and everyone accepted, everyone gets ported out and gets the penalty. If the group ports in manually again, it doesn't count as group finder, so no random reward.
- Instant disband once a group is found and everyone accepted + penalty for whole group.
- If your group just finished a dungeon, the group cannot use group finder. After everyone accepts and a group forms, nothing happens.

Broken logic:

- DDs have a queue time much larger than healers or tanks (sometimes no pop in 3 or 4 hours of waiting, while instant pop for healers and tanks). When the queue pops and a healer or tank doesn't accept, all 4 party members get thrown out of the queue, meaning the DDs waited for nothing, while the healer and tank can just instantly requeue and get a group. Players shouldn't lose their queue position when someone else declines.

Regarding broken code, it's not something that happens on occasion. It happens 9 out of 10 times at least. I haven't had a successful queue in at least a week.

I don't think you get dumped to the back of the line. I've has group fail to form because someone didn't ready up very shortly there after I was asked the ready up again.

eagles9595b16_ESO · March 2017

Today's happened to me several times.. the best one was for a random normal dungeon...

All group removed from dungeon and then tagged with the cooldown... 15minutes to wait before being able to queue again.

Zos what are you doing ?