For the last few weeks I keep encountering this same issue. This is now my THIRD time having to try and get CS to resolve this error in the last few weeks.
Summary:
1. I was 'booted from server.' Not disconnected or connection lost, but 'booted.' This time tonight, about 20:00 AEST, I had only been on for 30 minutes or so. Long enough to set up some trait research in Glenumbra and then port over to Alik'r Desert to get the Thief stone. As soon as I approached the stone, I was booted.
2. When I tried to log back into the toon, I was confronted with Error 326 (6:3:1001:2) Character is currently locked.
Now, a Google search on Error 326 shows that at launch this was associated with a name violation. From the brief answers/explanations I got from CS for the last two incidents that no longer appears to be the case.
Last time it took 4 days to get fixed. I am hopping a moderator may see this, and can:
1. Get me a faster turn-around time; and
2. Get this flagged for some net code person to try and fix
CS ticket number is 170307-000726. Previous ones are 170224-003571 and 170210-001093.
I was not using a VPN or any IP address-spoofing software.
I'll be honest, this is really trying my patience and testing my desire to remain subbed.
*Before someone derps along, toon name is Jinniyah. Pretty sure that isn't a violation.