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crown crates page not appearing....

Baybaeckz
Baybaeckz
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I purchased one crown crate out of sheer curiosity and unfortunately to this date, have not been able to access the page. It opens to a page(I'm guessing) that has the "alt" button in the lower right corner and the crown gems purple gem in the lower right corner. I have made at least 3-4 service requests regarding this and I'm out 400 crowns and no crown crate. Has anyone else has had this problem and how did you solve it? Any input/ resolution(if ZOS reads these things) would be greatly appreciated.

Best Answer

  • Daganerabus
    Daganerabus
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    They read it. Eventually.
    You will not be out your crowns. However, it just may take a while before you get a reply.
    I am assuming, that you are using a computer and not a console.
    Therefore, I suggest that you contact zenimax via phone, should you not be obtaining a timely and satisfactory response via the ticket system and your email.

    The number can be found online.

    Good luck!
    Answer ✓
  • Baybaeckz
    Baybaeckz
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    thank you
  • Enodoc
    Enodoc
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    Have you got any add-ons enabled? Crown Crates seem to hate add-ons, so try turning them all off.
    Edited by Enodoc on 16 December 2016 09:48
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  • Baybaeckz
    Baybaeckz
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    ill try that thanks
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